wyze error code -90

Fix: Wyze Camera error code 90

Wyze labs founded in 2017 by four amazon engineers bring one of the best smart home cameras to the world. They are amazing and comes with a lot of features at a low price. Wyze cam has lots of features but currently, some users reported that they are facing an error called error code 90. They can’t connect to the live stream on the app due to some network error. In this post, we’ll explain the reason for Wyze camera error code 90 and how to fix this error code on your device

Steps to fix error code 90 on Wyze Camera

Reboot/Restart your camera and smartphone

To fix this issue the first thing you need to do is to restart your Wyze camera and smartphone. After rebooting, connect your Wyze cam via Wyze cam app to your smartphone. Now check if the error code 90 on the Wyze camera is resolved.

Verify USB Connection

Check if the USB cable is properly connected to the Wyze cable, if it is loose then you can face the Wyze error code 90. You need to take your USB cable out from the cam’s port and put it back in the port properly to connectivity issues on the Wyze camera. 

Use Original Wyze Cable to Fix error code 90

Some users use the third party in place of the Wyze camera original cable which can lead to Wyze camera error code 90. Instead of using a third party cable use the original cable provided by Wyze or if you don’t have the cable purchase a new original Wyze cable. Using the original Wyze cable can fix the error code 90 on the Wyze camera.

wyze original cable

Check compatibility

There may be compatibility issues with your Wyze cam and smartphone. To overcome error code 90 check your device compatibility. Go to the Wyze website or Wyze forum there you will get the requirements details for operating Wyze cam. If your device can’t meet the requirements then you need to change your device with the compatible one. If your device is compatible with the Wyze camera then follow the other steps in the post to fix the connectivity issue on the Wyze camera.

Internet connectivity 

Internet connectivity plays a main role in operating Wyze cam. If you have an internet connectivity issue then you can come across error code 90 using the Wyze camera. Check your smartphone and Wyze camera internet is working properly.

Check your camera connectivity by looking at the back of the camera, there you’ll see a led indicator make sure the led is bright blue. This means your camera is connected to the internet. 

Also, check your internet connectivity on your smartphone. To operate your camera via the Wyze app you need a good speed internet at your home and also on your smartphone.

Tips: Make sure your internet connectivity strength is good. You can check internet strength using the Wyze app.            

Verify your router

Check your router and look at the problems mentioned below, if you’re facing this problem too and fix them;

Reduce the distance and remove all obstacles 

Check your router and your Wyze cam distance, if your Wyze cam is far from your router, then maybe your signal could be weak and your Wyze cam starts displaying error code 90.

To fix this issue, reduce your router distance from your Wyze cam. And, place your router at a maximum 100m radius. But remove all the obstacles that come between your Wyze cam and router. Sometimes obstacles block the signal reduce internet connectivity strength. 

Also check: How to fix error 98 sms termination denied

Router’s firewall

The router’s firewall can block the communication between your Wyze cam. To fix this issue you need to change the rules of the firewall on your router or contact your internet service provider to make changes in the wifi router firewall.

Change router’s channel 

If you want to improve your router’s signals, change your router channels to 1, 6, or 11. Because Wyze cam works fine with the 2.64GHz frequency. 1, 6, or 11 is a good option because these are the only non-overlapping channels in the 2.64GHz frequency band. 

Tip: If you’re facing error code 90 after a recent firmware update, then try rebooting your device and leave it for some time. After sometime try using it to see if the error code 90 is fixed. If you’re still facing this issue then try installing other version of firmware, as many users have reported to fix this issue by installing other version of firmware. You can out this post from wyze on how install firmware on wyze camera manually.

 Re-install to fix Wyze error code 90
error code 90 wyze

Many Wyze can users reported that they fix this error 90 by just re-installing their Wyze cam app. This is a very simple step if you’re an android user;

  1. Uninstall your Wyze app
  2. Open google play store and type Wyze app.
  3. Install the app and check you’re connected to your cam or not.

iOS user

  1. Uninstall your Wyze app
  2. Open the app store and type the Wyze app.
  3. Install the app and check you’re connected to your cam or not.

Check : Fix com.apple.mobilephone error 1035 (the operation couldn’t be completed)

Factory reset Wyze cam v1/v2 or pan 

If you’re still facing this error and the above-mentioned steps failed to help you. Follow the last step, this step can fix your error. 

Factory reset will delete your all camera saved files.

Factory Wyze Camera to Fix Error Code 90
  1. First, remove the micro SD card from your Wyze cam.
  2. Remain your Wyze cam plugged in, on the bottom of your Wyze cam you’ll see the setup button.
  3. Press and hold the setup button for at least 10 seconds and if you’re using Wyze v1 then press and hold the button for 20seconds, and your camera starts resetting. 
  4. Wait for 30 seconds and sometimes this process takes up to 5 minutes.
  5. After a while, you’ll see the led light changing from solid yellow to blinking or flashing yellow. Now, your reset process is done and you are ready to set up your Wyze cam.

Contact Wyze customer support if you’re still getting this error code 90.

Conclusion: Wyze error code 90 means that wyze camera is facing some connectivity issue. To fix this you can follow the steps mentioned in the post above. After following the steps the error code 90 will be resoled on your wyze camera.

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