Netflix users on Roku have complained on Reddit that they are unable to disable the autoplay function. The autoplay continues to play even after you disable it. I asked my friend if he had the same issue.
We found that you can easily resolve this problem by following these steps. In this post, I’ve rounded up all the steps you need to disable Netflix autoplay/previews on Roku.
Disable Netflix Autoplay on Roku
You can easily disable the auto previews or autoplay from the Netflix website. This option is only available on the Netflix website not on the app. To disable autoplay you can follow the steps below.
- Open a browser and visit Netflix.com
- Click the profile and parent controls option.
- Go to playback settings.
- Uncheck the box for disabling previews.
- Now save these settings.
Now the autoplay is disabled for shows or movies, but the preview will still play on the show or movie detail page.
Netflix Autoplay Not Disabling on Roku
Many users have reported that Netflix previews are still auto-playing after disabling from Netflix.com. But don’t worry you can fix this problem by restarting your roku.
- Go to roku home screen.
- Select the settings option.
- Now select system option.
- Select system restart option.
After restarting the roku, launch the Netflix app and check if the autoplay is disabled.
Re-add Netflix Channel to Roku
If the above steps didn’t work and Netflix is still playing the show’s previews, then you can try re-adding the Netflix channel on roku. You can follow the steps below for troubleshooting Netflix autoplay not disabling it on roku.
- Go to roku home screen, and remove Netflix from your roku.
- Now restart your roku by following the steps above.
- Search and add the Netflix channel to roku.
- Now sign in to your account.
Now Netflix will not play previews of shows or movies while navigating.
Clear Netflix Cache on Roku
If the Netflix previews are still auto-playing then you can try clearing the cache of the roku device. To clear the Netflix cache on Roku you can follow the steps below.
- First, go to the home screen.
- On your remote press the home button 5 times.
- Then up once.
- Rewind the button twice.
- Fast forward button twice.
Now your roku will restart in a couple of minutes. Once the roku is restarted you can launch and use the Netflix on your device without any issues.
Update Roku firmware
If you are still facing this issue, then make sure that the firmware of roku device is up to date. To update your roku you can follow the steps below.
- Go to home screen.
- Select settings.
- Now select the system option.
- Select the system update option.
- Select check now.
- If available then install the latest firmware.
After updating the firmware of roku, make sure that Netflix is also up to date. Now launch the Netflix app and check if the autoplay issue is resolved.
Contact Roku and Netflix
If the Netflix previews are still auto-playing, then you can contact the roku team and Netflix team for help. The experts available at the support can help you troubleshoot this issue.
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