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Fix Roku Error Code 016

Recently updated on November 1st, 2022 at 01:22 pm

Roku is a go-to device for many people for streaming their favorite content. Roku is smart on which you can stream videos on YouTube and stream channels over the internet. 

If your internet is not strong enough or Roku faces an internet connection issue, it’ll show Roku error code 016, not connected to the internet. 

As we know, error code 016 represents a bad connection or other connectivity issues; then we can follow the steps below to fix it.

Why is My Roku Not Getting an Internet connection?

Below we’ve mentioned some of the known reasons for error code 016 on Roku.

  1. Weak internet signal: If your Wi-Fi signal is weak or your Wi-Fi is not working, you can face Roku error code 016.
  2. Wi-Fi Configuration/settings compatibility issue: If the Wi-Fi is configured properly, then you can face a compatibility issue with your Roku.
  3. A temporary glitch: Sometimes, you get error code 016 on your Roku due to a temporary glitch.
  4. DNS Issue: Sometimes, a website’s stored cache or data (DNS) can also cause issues while connecting Roku to Wi-Fi.

How Do I Fix Error Code 006 on Roku?

Roku Error Code 016 can be fixed by restarting the Roku TV/Stick, enabling the network pings, power cycling your router and Roku, setting up your internet connection again, and changing the network settings.

Restart Roku Tv/Roku Stick to Fix Error Code 016

If you can’t connect your Roku stick or Roku TV to Wi-Fi, then you need to first restart the Roku using the steps given below;

  1. Go to the home menu on Roku with the help of a Roku remote.
  2. Now go to Settings and then head to the System.
  3. After that, locate the System Restart option.

After restarting the Roku device, check if you’re still getting the issue.

If this doesn’t help, try pressing the following combination of buttons to Clear the cache and reboot your Roku device. 

On Roku remote,

  • Press the Home button 5 times > UP one time > Rewind two times > Fast Forward two times. 
  • Now your Roku cache will be cleared, and your Roku will reboot in a few seconds.

After restarting your Roku tv, check if you’re still facing the error code 016 on your Roku.

Enable Network Pings

We have to change the settings if your WIFI is not connecting with the Roku device with the help of your Roku remote.

  1. Go to the Home menu and press the Home button 5 times.
  2. Now, press the button Fast Forward>>Play>>Rewind>>Play>>Fast Forward.
  3. Now you will see a new program on your TV.
  4. After that, select System Operations Menu.
roku error code 016
  1. Again scroll up to select the option Enable Network Ping. When you select this option, it will enable network ping.
enable network ping

But make sure you try this method after restarting your Roku TV. Now check if you’re still facing the error code 016 on your Roku TV.

Related: Fix Hulu error code p-ts207

Power Cycle Your Router Your Roku

Sometimes you can face error code 016 on Roku due to a corrupted DNS cache. This will prevent you from establishing a connection with Roku with your Wi-Fi. You can follow the below steps to fix the DNS issue.

  1. Shut down your Roku TV and unplug your TV and Wi-Fi router from the power cord.
  2. Press the Power button and hold approximately 30 sec for the discharge of the power supply with capacitors.
  3. Now plug back in all the devices and turn them on.
  4. After that, connect your tv to your Wi-Fi and check if you are still facing the Roku error code 016.

Check Internet Speed

If your internet speed is slow, this could be the reason for your error 016. You need a good internet speed to stream movies and shows on Roku. You need first to check the internet speed. To check internet speed, follow the steps-

  1. Go to Settings, then head to the Network option.
  2. Now, select Network Connection.
  3. Here you can check the quality of your home network signals, and here you can also check the speed of your network.

Related: Resolve error code ui3010 on Netflix

Setup Your Internet Connection Again

If you’re still stuck on error code 016 on your Roku Stick or TV, then try setting up your internet connection again. Doing this can help you in resolving error code 016 on your Roku.

  1. On your Roku remote, press the Home button.
  2. Now scroll down and select the Network option.
  3. Then, select the Setup up new connection option.
  4. After that, select the Wireless option.
  5. Lastly, choose your Wi-Fi network’s name and enter your password.

After reconnecting to your Wi-Fi, check whether the Roku error code 016 is fixed.

Tip: If you’re using a Roku premiere or express, then make sure you are only connected to 2.4GHz on b/g/n networks. If you’re connected to 5GHz, then you can face Roku error code 016.

Tweak Network Settings For Fixing Roku Error 016

Some users suggested that changing the wireless channel in your router settings can help in improving your internet connection and fixing error code 016. To change your router’s wireless channel, follow the steps below;

  1. Go to your Router login page, which is usually
  2. Enter your admin and password for login. You can find these details at the back of your router.
  3. Now select the Network option.
  4. Select the WLAN option.
  5. Now select 1,6, or 11. After selecting a channel, click on apply or save changes.

Now check if the Roku error code 016 is fixed or not.

Related: How to fix roku stick overheating issue

Contact Roku support For Fixing Error Code 016

If none of the above steps helped you, then you can contact the Roku team for fixing error code 016. They can help you in resolving error code 016 on your Roku TV.

Conclusion: Roku error code 016 is a connection issue between Roku and your Wi-Fi. You can power down your Roku and Wi-Fi and turn them back on. Now connect your Roku TV to Wi-Fi to see if this resolves error code 016 on your Roku. You can also follow the other steps above to fix error 016 on your Roku TV.

If you’ve any suggestions, let us know in the comment box. You can also check our post on how to fix Amazon prime error code 9068.

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