Many Roku owners are getting error code 003 while updating Roku or after updating Roku. Due to this error, they are not able to get past the setup screen or update screen. Roku is made in a way that they always use the latest version of the software. Roku looks for the latest version of the software during the first setup or when it is turned on. Mostly the download and installation process is smooth even when you’re using it. But sometimes due to a connectivity issue or due to a bug in the device you can error code 003 while updating your Roku device.
Why is Roku not updating error code 003?
- Problem with network security protocols can result in error code 003. Making changes to your network security protocol can help you in fixing this issue.
- You can also get this error if the servers at Roku are not working properly or when the Roku is down.
- Some of it is a network-related issue. In such cases, you need to contact the isp for help.
How do I Fix Roku error code 0003?
You may get error code 003 if the Roku is down. To check this, you can go to downdetector or Roku official page. Here you can check if the Roku servers are working properly or not. If you see that other users are facing issues while using Roku, then you cannot do much about this properly. You have to wait for Roku to fix this issue. When the issue is resolved you can check if you’re able to download and install the software update on your Roku device or not.
Also check: Fix roku stick overheating
Check Your Internet Connection
While updating your Roku device make sure you have a good internet connection or else you’ll get error code 003. To check if the internet is working properly or not go to speedtest.net. You can also check the internet connection by using your mobile or your pc. Open a browser or app like youtube and check if the wifi is working properly. Make sure your Roku tv is connected to the correct wireless network.
To improve your internet connection you can move your router closer to your Roku device. This will improve the internet strength and can help in resolving the Roku update error 003. Also, make sure that there are no obstacles between Roku and your router.
To fix this issue you can try using an ethernet connection. By using an ethernet connection you’ll get proper internet speed with a reliable connection. After connecting using ethernet cable try updating your Roku device again.
Tweak network security protocol settings
Making changes to current network security protocol settings can help you in fixing the error code 003. To make changes to internet security protocol settings follow the steps below:
- Look for your router IP address, you’ll find it at the back of your router. Open the browser and type and search your IP address. (a common example of IP address: 22.214.171.124)
- Now go to settings and then the security or wireless option.
- Make sure that security mode is set to WPAK2-PSK (TKIP).
- After making these changing connect your Roku device to your wifi.
Now check if you’re able to get past error code 003 on the Roku device or not.
Related: How to fix roku error code 014.40
Use Other internet Connection
If you’re still getting the error code 003 on your Roku device then you can try using any other network. You can use your mobile hotspot for fixing this issue. Connect your Roku device to your mobile hotspot. Now complete the software update process on Roku using your mobile hotspot. After updating the Roku device, complete the setup using the same mobile hotspot internet connection. After updating and setting up your Roku device disconnect and connect it to your wireless network. Now check if you’re able to use Roku or not.
Power Cycle your device
If you’re getting error code 003 due to a temporary glitch, then power cycling your device can help you in fixing this error. To perform the power cycle follow the steps below:
- Unplug your Roku from the power source.
- Now turn off your wifi router.
- Wait for 5-10 minutes.
- Now plug in your router and let it boot up completely.
- Now plug your Roku and turn it on.
- Connect your Roku device to your wifi and check if you’re able to complete the setup or not.
Tip: If the issue persists reset your Roku device. After resetting your Roku device check if you’re able to complete the setup or not.
Contact Your ISP and Roku
If you’re still getting the issue on your Roku device. Then you can first try contacting your isp. In many cases, the internet service providers were able to make changes from their side. And after that users were able to update the Roku and set up their Roku without any issue. Sometimes your isp needs to approve some device for them to access the internet connection. Without verifying you can get such connectivity issues on your Roku or any other device. If contacting the isp didn’t help, then you can try reaching out to Roku. They can help you in fixing Roku error code 003. You can also check our post on how to fix tcl roku tv black screen issue.