hulu not working on samsung smart tv

Hulu Not Working on Samsung Smart TV

Is your Hulu app not working on your Samsung smart tv? If your Hulu app is frozen, not loading, stuck on the welcome screen, or unresponsive on your Samsung smart tv, then you’re at the right place. Samsung tv’s Hulu app not opening or not working is an issue faced by many Samsung tv owners from last couple of months. The main reason for this issue is a corrupted cached data on your tv. Also, smart TVs are not that powerful so this type of issue can occur on them very often. In this post, we’ve investigated the issue and found some solutions that can help you in fixing the Hulu app not working on Samsung smart tv.

Why is My Hulu Not Working on My Samsung TV?

You can face issues in streaming Hulu on your Samsung tv, due to one of the reasons we’ve mentioned below:

  • Due to Hulu server– You can face issues while streaming on Hulu, due to server outage.
  • Poor internet– If your internet is slow then you will not be able to play Hulu on your Samsung tv. 
  • Outdated Hulu app– An outdated Hulu application can also cause issues while streaming Hulu on your smart tv.
  • Issue with smart hub– Hulu can stop working on your Samsung smart tv if your smart hub is corrupted or misconfigured.
  • Hulu app cache– Corrupted Hulu cached data can also cause issues while streaming Hulu on your smart tv.

How do I fix the Hulu app not working on Samsung tv?

Is Hulu Down ?

You cannot play anything on Hulu during an outage. So during an outage, Hulu can stop working on your Samsung smart tv. Hulu outage means that Hulu’s servers are not working properly in your region or sometimes worldwide. At that time you won’t be able to play anything on Hulu. To check for Hulu outages you can visit websites like downdetector and isthisdownrightnow. These sites can provide you with information related to Hulu outages in your area. You can also report your issues from these websites. You can also look for any tweets related to Hulu not working on tweeter. This can help you find the status of the Hulu outage or not working in your area.

hulu outage report

Cold boot your Samsung tv

You can cold boot your Samsung smart tv with the help of your remote. This can fix the Hulu not loading issue on your Samsung tv:

  1. Pick up your Samsung smart tv remote.
  2. Now press and hold the power button on your remote until the Samsung tv turns off and turns on. This can take between 5-10 seconds.

Now after doing cold boot open your Hulu app and check if you’re still getting the issue or not.

Note: Make sure the internet is working properly. To check this open any other service like Youtube on your samsung smart tv and check if you’re able to play any video on Youtube or not.

Power cycle your Samsung tv

If the cold boot didn’t help then you can try doing a power cycle of your smart tv and your router. This will fix the Hulu app not opening on your Samsung smart tv:

  1. Unplug your Samsung smart tv and your router from the power socket.
  2. Wait for at least 5 minutes.
  3. Now plug your router and tv into a power source and turn them on.
  4. Connect your tv to your router.
power cycle samsung smart tv

After this launch the app on your Samsung tv and check if this fixed the issue or not.

Related: Fix hulu error code p-ts207

Clear Cache of Hulu App on Samsung Smart TV

Sometimes stored cache and data can cause issues in streaming. So If you’ve not cleared Hulu’s cache and data on your Samsung tv, then this can lead to issues. For clearing Hulu cache and data follow the steps below:

  1. Press the home button on your Samsung tv remote.
  2. Now select the setting option.
  3. Scroll down and select support.
  4. Now select the device care option.
  5. Here from this screen select manage storage.
  6. Select Hulu from the list and click on the view details option.
  7. Select clear data and then clear cache and press enter button on your remote for clearing cache and data.

You can perform these steps to clear hulu cache on Samsung tv released after 2020 and 2021. 

Update Hulu App on Samsung Smart TV

If you’ve not updated your Hulu app for a long time, then Hulu can stop working on the latest version of Samsung tv firmware. So make sure your Hulu app is updated. To update the Hulu app on your Samsung tv follow the steps below:

  1. Press the home button on your Samsung tv remote.
  2. Now go to apps and then select the settings icon from the top right side of the screen.
  3. Make sure auto-update is turned on.

Now your Hulu app will be updated, once the app is update check if the Hulu is working or not on your Samsung smart tv.

Related: Youtube tv not working on samsung smart tv fixed

Update Samsung Smart TV Software

Many people reported that updating the Samsung tv software fixes the Hulu app not working issue for them. To update your Samsung tv software follow the steps mentioned below:

  1. Press the home button on your Samsung tv remote.
  2. Go to settings.
  3. Now go down and select the support option.
  4. Now select the software update option.
  5. Select update now and if there is an update available press yes for confirmation.
update samsung smart tv

After updating the software of Samsung smart tv check if the Hulu app is opening on your tv or not.

Tips: Close the Hulu app completely and open it again to see if this fixes the issue on your samsung smart tv.

Also check: How to fix hulu not working on roku

Reinstall Hulu on Your Samsung TV

You can try deleting the Hulu app from your Samsung tv and reinstall it again. Many users reported that this fixed the issue for them. To reinstall Hulu on Samsung smart tv follow the steps below:

  1. Go to the app section and select settings option.
  2. Now go to Hulu and select delete.
  3. Press the home button.
  4. Now go to search option and type Hulu.
  5. Select Hulu and click on install.

After reinstalling the Hulu app check if you’re able to open the Hulu app properly on your Samsung smart tv or not.

Disconnect Hulu Account to Another Device

If you’re using Hulu on too many devices, then you can face issues on your device. So to fix this issue you need to disconnect other devices from your Hulu account by following the steps below.

  1. Go to your account page and log in if prompted.
  2. Under your account look for the watch Hulu on your device section and click on manage devices.
  3. On the next pop-up screen you can see all the devices that are linked with your Hulu account and the date when they were activated. Now remove the unnecessary device from your Hulu account.

Restart your Samsung tv and check if the Hulu issues are fixed or not.

Reset Smart Hub on Your Samsung TV

Resetting the smart hub can fix the Hulu app not loading issue on your Samsung smart tv. To reset the smart hub follow the steps below:

  1. Press the home button on your smart tv remote and select settings.
  2. Now select the support option.
  3. Scroll down and select self diagnosis.
  4. Now scroll down and select reset smart hub.
reset smart hub samsung smart tv
  1. Enter the pin to confirm.
  2. Now all the smart hub settings, account and download app on your Samsung smart tv will reset.

When the reset complete launch the Hulu app and check if you’re able to open Hulu properly or not.

Related: Fix hulu not working on firestick

Reset Samsung smart tv to factory settings

If the Hulu app is still not loading or working on your Samsung smart tv then resetting your tv to factory settings might help you. Note everything downloaded and every manual setting will be erased after this. To reset your Samsung smart tv follow the steps below:

  1. Press the home button on your remote and select the settings option.
  2. Now scroll down and select the general option.
  3. Now scroll down and select the reset option.
  4. Enter your pin to reset.
  5. When the reset complete setup your tv and install the Hulu app.

After resetting your Samsung smart tv you’ll be able to use Hulu on your tv.

Contact Samsung for help

If none of the steps helped you then you can try contacting the Samsung tv for help. You can also report this issue to the Hulu team they can also help you in fixing the Hulu issue on your Samsung smart tv.

If this post helped you then also check how to fix the amazon prime video not working on Samsung smart tv.

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