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Vizio TV Stuck in Demo/Store Mode

Recently updated on October 31st, 2022 at 01:29 pm

As you’ll know, Vizio is a great name in the home entertainment industry. They always strive to provide high-quality electronics at an affordable price. Vizio TVs are popular among consumers because they offer crystal clear pictures and many features without breaking users’ banks. However, you may encounter an issue one day, worsening your streaming hour.

And one of the common problems of Vizio TV is its “Stuck in Demo Mode.” We’ve been through this issue, and we know how frustrating this is. Along with this, it’s happened to many others in the past. Many people have attempted to fix their stuck Vizio tv and failed. But, we managed to resolve the issue.

Here, we’ll discuss what measures and steps we have followed to fix this “Vizio TV stuck in demo mode” issue. 

How do you get a VIZIO TV out of demo mode?

Below, we’ve gathered and penned down the steps that’ll show you how to resolve the “Vizio TV stuck in demo mode.”. All you need to do is, follow the instructions as given.

To turn off Demo Mode;

  1. Turn off your Tv using either your remote or the power button is given on the TV.
  2. Wait for 3-5 seconds and then Turn on the Tv. Also check how to fix vizio tv keeps turning off.
  3. A message will display at the top of your Tv screen stating, “Store Demo is launching. To cancel, press and hold the input button on the back panel or on the basic remote.”
  4. Press and hold the Input button on the basic remote or back panel until the message disappears.
  5. After that, set up your Vizio TV and enjoy your streaming.

How to exit demo mode on Vizio tv without remote?

Is your remote facing some issue, and you’re still encountering the issue? In this scenario, try to exit demo mode using the buttons given on the side/back panel of your Vizio TV.

  1. Press the Power button on the Tv, and your TV will turn off.
  2. Wait for 5 seconds and then press the Power button again to Turn on the Tv.
  3. A message will display at the top of your Tv screen stating, “Store Demo is launching. To cancel, press and hold the input button on the back panel or on the basic remote.”
  4. Now, press and hold the Input button given on the panel until the message disappears.
  5. Afterward, start streaming your favorite shows or movies.

How do I turn off demo mode on Android TV?

Here’s how to turn off the demo mode on Vizio Android TV. Follow the steps as instructed below;

  • Navigate to the Settings of your TV.
  • Now, select System > Retail mode settings,
  • After that, Set Demo mode and Picture reset mode to Off.


Want to turn off the store mode while setting up your VIA+ (VIZIO Internet Apps Plus) TV? Here’s the way to do so;

During the setup process,

  1. Under Choose your mode window, you’ll get two options: “Store Demo” and “Home Use.”
  2. If you choose Store Demo, your TV will launch an in-store display (a video designed for retail shops).
  3. So, choose the “Home Use” (in-house use) option. This option is for Vizio TV users.

If you’ve chosen Store Demo mistakenly, the below steps will help you out;

To exit store mode;

  1. Turn off your Tv and wait for a second.
  2. Now, turn it on again. A message appears on the screen “Store Demo. Store Demo is launching. Press the Exit to cancel” follow the given instruction and press the Exit button to exit store mode.  
  3. After that, select the Home use option, and your TV will be in Home Use mode.

How do I manually reset my VIZIO TV?

If you’re still stuck in demo mode and following the above-given steps didn’t help you out. Try factory resetting your Vizio TV. This will delete all your saved information, settings, and downloaded content. To move ahead, follow the instructed steps and reset your TV to its default settings;

  1. Press and hold the Volume down and Input button at the side panel.
  2. A message appears on the top of the screen stating, “Reset to Defaults, from the back panel, press the Input button for 10 seconds” follow the given instruction “Press the Input button for 10 seconds.
  3. Now, you’ll get the message on your Tv screen “Memory is being cleared. The display will reset shortly”.
  4. After a while, your Tv will reset to defaults settings and
A User Stated this Trick

While researching Vizio Stuck in demo mode, some users on the forum page reported and claimed that after following this method/trick, they managed to fix this issue.

If your remote isn’t working and the TV is stuck in the demo mode, you can follow the way that Vizio Tv user’s state.

What did they do?

They performed a Factory reset on their Vizio Tv. After resetting the Tv, they Held down the Mute button for a few seconds to make the remote usable again, navigated to the TV Settings, selected the Quick Start mode, and fixed the issue.

Contact Vizio Support

If the steps mentioned above fail to help you, try contacting Vizio customer support. Raise your issue there and ask their customer executive to resolve it as soon as possible. Or, try visiting the nearest Vizio service center and ask for technical help.

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