All of you know how good the Xfinity cable box is. However, sometimes it may encounter some issue or error.
And one of the most common issues that users of Xfinity often face is the Xfinity cable box blinking blue. Recently, numerous users have reported that their Xfinity box is blinking blue.
Is your Xfinity box blinking blue?
If so, then it’s time to look into what’s going on with it. Here’s how to fix the Xfinity cable box blinking blue.
What does blinking blue light on the Xfinity box means?
If there’s a blinking blue light on your Xfinity box, it means that there’s some problem with the signal or feed.
Additionally, it can alert users if a feed does not exist or updates are in progress.
It might be your loose or faulty cable connections or random bugs that weaken the signal strength and causing flashing/blinking blue light on your Xfinity cable box.
How To Fix Xfinity Box Blinking Blue?
To get rid of blinking blue light, try soft or hard rebooting your cable box, using the Xfinity app to troubleshoot the box, verifying the cable connections, or moving or placing the Xfinity box to another location.
Also, you can try contacting Xfinity customer support to assist you. But, first, try out these simple fixes.
Is the cable box flashing for a few minutes after you turn on the television and cable using the remote control? Does the blue light sometimes flash while watching a program or using the Xfinity box?
If so, it means your Xfinity cable box isn’t receiving a strong signal. But don’t worry; you can fix this by rebooting your cable box.
Here’s how to perform it;
- Press the Power button on your Xfinity cable box.
- Now, wait until the light turns to red.
- After that, wait for 30 seconds.
- And press the Power button again to turn on the Xfinity cable box.
At last, start streaming a program and check if the light flashes or blinks blue.
If performing the soft reboot didn’t make any changes, try hard rebooting/resetting your Xfinity cable box. To do so;
- Press the physical Power button to turn off the cable box.
- Now, unplug the Xfinity cable box cord from the power outlet.
- Wait for 60 seconds.
- After that, plug the cord back into the wall outlet and turn on the cable box.
Does doing this resolve the blinking blue light on your Xfinity cable box? If not, move on to the following step.
Related: Xfinity TV keeps rebooting
Check the Cable Connection
Tried soft and hard rebooting/resetting the Xfinity cable box, but the flashing/blinking blue light persists. In this case, you need to check all the cables that are attached to your Xfinity cable box.
Firstly, ensure that all the cables are tightly/securely connected to your cable box, including the power cord.
Next, try to check the condition of the cables. Check to see if any of the cables are frayed, torn or damaged. If you see anything like this, then try replacing it with the new one.
System Refresh using the Xfinity My Account
Verified all the cables, but your Xfinity cable is still flashing/blinking you the blue light. Well, there’s one thing you can try for.
Try performing the System Refresh using the Xfinity My Account application on your smartphone.
Here’s how you can access it;
- Launch the Xfinity My Account app on your device and sign in to your account (if asked).
- Now, under the Overview section select TV > Troubleshoot > Continue.
- And then, choose System Refresh > Continue. Do not turn off or unplug your cable box while performing it.
- After a while, your cable box will be refreshed.
At last, select a program and start watching it. Check if blinking blue persists.
Some users reported that they were experiencing blinking green light after fixing the blinking/flashing blue light. Here’s the way to fix Xfinity cable box blinking green
Try moving the Xfinity
If nothing is working out for you, try changing the location of your Xfinity cable box. Try placing the cable box in a ventilated area to receive a good signal.
Also, ensure that there’s no other electronic device near your cable box, such as a baby monitor or microwave.
It seems like none of the above fixes works for you. If so, we recommend you contact Xfinity customer support.
Raise your problem on their customer support and ask them to assist and provide you with the resolution to fix the “blinking blue light” issue.
Also, check: Xfinity cable box blinking orange
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