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Fix: Vizio TV Stuck In Zoom Mode/Wide Mode

Is your Vizio TV Stuck In Zoom Mode/Wide Mode? There are many different issues with Vizio televisions, but they can get fixed easily. If your TV is stuck in the wide mode and will not go back to normal, it’s probably due to some glitch or bug. 

If you’re looking for how to fix this Vizio TV issue, then you’ve come to the right place. In this post, we’ll discuss the step-by-step guide that’ll help you in resolving the “Vizio TV stuck in zoom mode/wide mode” issue.

How to get Vizio TV out of Zoom Mode?

You can fix the Vizio TV stuck in zoom mode by setting the aspect ratio manually, performing a soft power reset, turning off the zoom mode, updating the firmware to the available version and resetting the TV settings to their default.

Power Cycle Your Vizio TV

It Might be a random glitch or bug that is causing the issue. And if it is, then a simple power cycle can bring your Vizio TV out of zoom/wide mode. To power cycle your Vizio TV;

  • Turn off and unplug your Vizio TV from the outlet.
  • Wait for 60 seconds.
  • And, then plug your Vizio TV back into the outlet and turn it on.

Check if this brings your Vizio TV from the zoom/wide mode. If it’s still stuck in the zoom mode, try power cycling it from the TV settings.

Soft Reset Vizio TV

To perform a soft reset on your Vizio TV, 

  • Head to the Menu, then select System.
  • Now, click on Reset and Admin.
  • After that, scroll to the Soft Reset and select it. Doing so will perform a soft reset on your Vizio TV.

Set Aspect Ratio

There are four Aspect Ratio modes (Normal, Wide, Zoom and Panoramic) on your Vizio TV. There may be some issue with your TV, which is why it’s stuck in Zoom or Wide mode. 

To fix this, all you need to do is, set your TV’s aspect ratio to Normal. Here’s how to do it;

  • Navigate to the Menu and head to the System.
  • Now, scroll to the Aspect Ratio
  • After that, select the Normal option and restart your TV.

Now your Vizio TV should be in normal viewing mode. But if it’s still stuck in Zoom/Wide mode, then follow the next method.

Turn Off Zoom Mode

If changing the Aspect Ratio to Normal fails to resolve the issue, then there’s another potential method to bring your Vizio TV back to normal mode. To do so, 

  • Open Menu, then navigate to the System and select it.
  • Now, locate Accessibility and open it.
  • After that, turn off/disable the Zoom Mode if it’s turned on/enabled.
  • At last, restart your TV and check if this fixes the issue. 

Update Vizio TV

There is the possibility that the Wide mode or Zoom Mode problem is the result of a bug attack because most issues and glitches in devices such as won’t turn on, stuck on downloading and loading screen are caused by out-of-date firmware that disrupts the proper operation of the device.

And it is possible for Vizio TVs to get software errors because they are transitioning from conventional TVs to Smart TVs.

To fix this, try checking for the latest software update. To check and update your Vizio TV, follow the below-given steps;

  • Open the Menu and select System.
  • Now, scroll to the Check for updates option, select it and check if there’s any update available.
  • If there’s any update available, start downloading it.

Once your TV is updated to the latest version, check if it’s still stuck in Zoom or Wide mode.

Factory Reset Your Vizio TV

Is your Vizio TV still stuck in Zoom Mode/Wide Mode? If so, try resetting your Vizio TV to its factory settings. 

Some users reported that they managed to resolve the issue by performing a factory reset on their Vizio TVs.

But be aware that performing the factory reset will delete all your data, preferences, and downloaded content, including errors, corrupted data and bugs from the device. 

To factory reset your Vizio TV;

  • Open Menu and then select System.
  • Now, scroll to the Reset and Admin option and select it.
  • After that, select Reset TV to Factory Defaults, then enter the Parental Code (Default code: 0000).


  • Press and hold the Input and Volume Down buttons together until you see a pop-up.
  • After that, press and hold the Input button to start the reset process.
Contact Vizio

If nothing works out for you, we recommend you contact Vizio customer support. 

Call or chat with a Vizio customer service representative and ask them to provide you with a resolution to the issue.

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