TCL Roku TV Stuck on Red Screen/Logo

TCL Roku TVs are one of the most recommended TVs in the past years. It is famous for what it offers at a decent price. But recently users have said that their TCL Roku tv freezes on the red startup screen or logo. Restarting the TCL tv is not helping them. TCL tv turns on then gets stuck on the red screen and crashes, this issue is faced by many users. In this post, we’re going to explain how to fix TCL Roku tv freezing on red, loading, or home screen.

Fix TCL TV Stuck on Red Screen

If your TCL tv is also stuck on the red screen/loading screen, then follow the troubleshooting tips mentioned below.

System Restart TCL Roku TV

Doing the system restart of your TCL Roku tv can help you in getting past the TCL Roku tv loading screen. To restart your TCL tv from the settings follow the steps below.

  1. On your Roku remote press the home button.
  2. Now select the settings option.
  3. Select the system option.
  4. Now select the system restart option.
restart roku

Now your TCL Roku tv will restart, check if the TCL Roku tv still freezes on the red screen or if the issue is resolved.

Power Cycle Your TCL Roku TV

During our research, we’ve found that the power cycle helps to fix many small issues related to your tv. To power cycle your TCL Roku tv properly, you can follow our step-by-step process mentioned below.

  1. Turn off your TCL Roku tv using the remote.
  2. Now unplug it from the wall.
  3. Remove any external device/wire connected to the tv.
  4. Press and hold the physical power button on the tv for 15-30 seconds.
  5. Wait for 15-30 minutes.
  6. Now, plugin your tv and turn it on.
power cycle firestick

Now TCL Roku tv is freezing, crashing on red screen issue will be resolved.

Update Your TCL Roku TV Firmware

In some cases, your TCL tv can start freezing or crashing on the logo due to outdated firmware. To fix this problem, simply update the firmware of your TCL Roku tv.

  1. Press the home button to go to the TCL Roku tv home screen.
  2. Now select the settings option.
  3. Now select system update.
  4. Select update now.
update roku device

After updating your TCL Roku tv’s firmware restart your TCL Roku. Now check if the TCL tv stuck on the red screen issue is fixed or not.

Clear TCL Roku TV Cache

During the research, we’ve found that clearing the cache of your TCL Roku tv can fix the crashing and freezing problem. To clear the cache on TCL Roku tv you need to press a button combination. To clear the TCL tv cache follow the steps below.

  • First of all, press the home button to make sure you’re on the home screen of Roku.

Now press the button in the following order.

Press the home button 5 times on the Roku remote.

Press the up button once.

Now press the rewind button twice.

Then press fast forward twice.

Now your TCL Roku tv will restart, now check if the TCL tv is freezing and restarting on the red screen issue is fixed or not.

Check For Internet Issue

If your internet is slow then your TCL Roku tv will be stuck on the red screen or logo. So to fix this problem follow the tips below.

  • First, check whether your internet is working or not, to check you can use your mobile device. If the internet is not working then there are steps below that can help you.
  • Check your internet speed at If the internet is slow then your TCL Roku tv can get stuck on the logo or freeze on the red home screen of TCL Roku tv.
  • To improve your internet connection move your router closer to your TCL Roku tv.
  • Try disconnecting other devices that are connected to the wifi, now check if this fixes the issue or not.
  • Move any other electronic device that can cause interference with your internet connection.
  • To fix the connectivity issue, connect your TCL tv to the router using the ethernet cable.

If the internet is still not working, then contact your internet service provider. After fixing the internet issue check if the TCL Roku tv stuck on the logo is fixed or not.

Factory Reset Your TCL Roku TV

If none of the steps worked for your TCL Roku tv, then you can factory reset your TCL tv. Factory resetting your TCL Roku tv, freezing, crashing, stuck on red screen/logo issue will be fixed. To factory reset your TCL Roku tv follow the steps below.

  1. Go to the Roku home screen.
  2. Select settings.
  3. Now select the system.
  4. Go to advanced system settings.
  5. Select the factory reset option and select factory reset everything.
reset tcl roku tv

If you’re unable to access the settings menu or your Roku remote then you can use the physical reset button on your TCL Roku tv.

Locate the reset button on the back of your TCL Roku tv. Now press and hold the reset button on the back of your TCL tv for 10-20 seconds (use a pin or paperclip to push the reset button). The light will start blinking on your TCL tv, this indicates that the reset process is complete. Now, set up your TCL Roku tv. TCL Roku tv stuck on logo/red screen issue will be resolved after the factory reset.

reset tcl roku
Contact TCL TV

If your TCL Roku tv is still stuck on the logo/red screen, then we’ll suggest you contact the TCL team. If your TCL tv is under warranty then can help you in fixing this problem.

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