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Sony TV Stuck in Demo Mode – Turn Off

The retailers use the demo/retail mode option to display the features of Sony tv in the shop. Sometimes this feature is not disabled by the shop owner and shipped to the buyer. In such cases, your Sony tv will start in demo mode. You’ll not be able to use the Sony tv with all its features. 

I was facing the same issue on my sony tv, it was stuck in demo/retail mode. But I was able to fix sony tv stuck in demo mode problem by following the troubleshooting steps. I’m going to share the troubleshooting steps that helped me get my sony tv out of demo mode.

Turn Off Demo Mode on Sony TV

You can easily disable the demo mode on sony tv from the tv’s settings. The option is available on sony android and other sony tv models. You can follow the steps below to disable the demo mode on sony android tv.

  1. Go to sony tv settings.
  2. Now select the system option.
  3. Select retail mode settings.
  4. Now turn off the demo mode and picture reset option.

After disabling the demo mode/retail mode you can use the features of your sony android tv.

For Other Sony TV Models

If you’re not sure on what os your sony tv is running then you can follow the steps below to turn off the demo mode.

  1. Press home button.
  2. Now select the settings option.
  3. Now select preferences/system settings.
  4. Go to general setup option.
  5. Scroll down to shop front display settings.
  6. Now turn off demo mode.

Now try using the tv and see if the demo/retail mode is off or not.

For Sony WxxxB and XxxxB TV

You can access the menu from the option located at the top of the home. You can follow the steps below to disable retail mode.

  1. Go to home.
  2. Now select settings.
  3. Go to preferences/system settings.
  4. Go to general setup option.
  5. Open the shop front display option.
  6. Now select and turn off demo/retail mode.

Sony TV Stuck in Demo Mode- Here’s How to Fix it

If the above steps didn’t help you, then don’t worry there is another option you can try to get your sony tv out of demo mode. Follow the steps below.

  1. Go to settings.
  2. Now select the system option.
  3. Select the about option.
  4. Select the factory data reset option.
  5. Now select erase everything.

After the factory reset proceeds with the initial setup of your sony tv. During the initial setup make sure the location is set as home. Now your sony tv is out of the demo mode and you can use all the features of your sony tv.

Contact Sony TV

Have you tried all the steps above and still your sony tv is stuck in demo mode. Contact the sony tv team, the experts there can help in turning off the demo mode on your sony tv.

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