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Fix Paramount Plus Not Working

Recently updated on June 1st, 2022 at 12:44 pm

Ready to watch your favorite movie on paramount plus, but can’t because the paramount plus app is not working. Then don’t worry you just need to read this post for fixing paramount plus issues like crashing, buffering, loading, frozen paramount plus app, error codes or lagging issues. Below we’ve mentioned some reasons that can prevent the paramount plus app from working properly on your streaming device.

Why is Paramount Plus Not Working?

You can face issues while streaming paramount plus on your device due to the reasons that are mentioned below.

  1. Outage: This is one of the main reason that can cause issues. You can face problems using the paramount plus app during a server outage.
  2. Outdated app and system firmware: An outdated paramount plus app and system software can also create issues.
  3. Temporary glitch: A bug or a glitch can also create issues while playing the paramount plus app.
  4. Slow internet: You will not be able to stream using the paramount plus app due to a slow or weak internet connection.

How Do I Fix Paramount Plus Issues on My Device?

Check for paramount plus outage

Before proceeding with troubleshooting steps make sure to check paramount plus outage. Because there is no sense in proceeding with troubleshooting steps during an outage. At this time (during the outage) you won’t be able to use the paramount plus app on your tv, smartphone, or pc. To check paramount plus outage you can visit the downdetector, here you can check the live status of the paramount plus outage. If the paramount plus servers are not working, then you need to wait for some time. Once the issue is fixed from the paramount plus end, you’ll be able to stream paramount plus on your device without any issues.

Power Cycle Your Smart TV

Sometimes a simple power cycle of your smart tv can help you in resolving the paramount plus issue on your smart tv. If paramount plus is not working on your tv, then power cycle your device by following the steps below.

  1. Turn off your smart tv using the remote.
  2. Now unplug your smart tv from the power socket.
  3. Press the physical power button on your smart tv for 15-20 seconds (if applicable).
  4. Wait for 5-10 minutes.
  5. Now plug in your smart tv and turn it on.

Open the paramount plus app on your smart tv and check if the issues are fixed or not.

Also check: Fix discovery plus not working

Fix Slow Interet Issue or Weak Connection

Inter is a crucial thing while using any app or website. If the internet is slow or weak then paramount plus will not work properly on your streaming device. To check your internet speed you can visit the speed test, now check your internet speed. Paramount plus requires a minimum of 4 Mbps for smooth streaming. If your internet connection is meeting the minimum requirements then you won’t be able to stream content through paramount plus. Below we’ve mentioned some tips to resolve connectivity issues.

  • Move your router closer to the streaming device.
  • Place your router higher than the streaming device.
  • You can try using an ethernet cable for connecting your device to the wifi router.

If your internet connection is still weak then power cycle by following the steps below.

  1. Unplug your router from the power outlet.
  2. Wait for 5-10 minutes.
  3. Plugin your router again.
  4. Connect your device to the wifi.

Now launch the paramount plus app and check if the internet issue is fixed or not. If the connection is still weak and paramount plus is not working due to a network issue, then contact your isp for help.

Reinstall Paramount Plus On Your Device

If the above steps didn’t help you, then you can try reinstalling paramount plus on your streaming device. Many users were able to stream on paramount plus after reinstalling the app on their device. Follow the steps below to reinstall paramount plus on your device.

  1. Delete the paramount plus app from your device.
  2. Reboot your device.
  3. Now install the latest version of the paramount plus app on your device.

Launch the paramount plus app and check if you’re able to stream content or not.

Tips: Press the back button on your device to close the paramount plus app. Now launch paramount plus again and check if the issue you were facing is resolved or not.

Also check: Fix espn plus not working

Update Your Device Firmware

Sometimes an outdated device firmware can create a mess. It can create compatibility issues with apps like a paramount plus. As the paramount plus app can perform smoothly on the latest version of your device firmware. So make sure your device firmware is updated, if not then follow the steps below to update your device firmware.

Roku

  1. Go to the home screen.
  2. Select settings.
  3. Select the system option.
  4. Now select system update.
  5. Then select update. Now your Roku device will be updated.
update roku device

Firestick

  1. Go to the home screen and select settings.
  2. Now go to my fire tv.
  3. Select about.
  4. Now select check for updates and install the latest version of firestick firmware.
update firestick

Samsung Smart TV

  1. Go to settings of your Samsung tv.
  2. Now select support.
  3. Select software update and select update now. If the update now is greyed out then check this post for help.
samsung tv software update option greyed out

Android Tv

  1. Use your remote select settings.
  2. Now select device preferences.
  3. Go to about.
  4. Now if available then update your android tv.

LG Smart TV

  1. Go to the home screen then select settings.
  2. Choose all settings.
  3. Go to general.
  4. Scroll down and select about this tv.
  5. Now update your LG smart tv.
update lg smart tv

Vizio smart tv

  1. Go to your Vizio tv settings.
  2. Select check for updates and install the latest Vizio tv software.
update vizio tv firmware

After updating your device firmware launch paramount plus to see if the paramount plus is working or not on your device. Also, try updating the paramount plus app. Many users were able to resolve paramount plus crashing, buffering, issues by updating the paramount plus app.

Paramount plus is Not Installing or Showing Up on Your Device

Are you unable to find the paramount plus for installation on your device? If the paramount plus app is not showing up on your smart tv or device, then it means that the app is not available for your device yet. Due to this compatibility issue, you won’t be able to install the paramount plus app on your device. To check if the paramount plus app is available or supported on your device, you can check this list of supported devices. If the device is not available in the supported device list, then you will not be able to stream paramount plus on that device.

Also check: Fix peacock tv app not working

Fix Paramount Plus Not Working on Roku

If you’re a Roku user, then try following the tips below for fixing the paramount plus issue on your Roku device.

Restart your Roku.

  1. Open Roku settings.
  2. Go to the system option.
  3. Now choose restart/system restart.
restart roku

Clear Roku cache.

  1. Press the home button on Roku remote 5 times.
  2. Then press the up button 1 time.
  3. Press rewind 2 times.
  4. Then fast forward 2 times.
Fix Paramount plus not working on firestick

Follow the steps mentioned below to fix the paramount plus issue on your firestick.

Restart your firestick

  1. Open firestick settings.
  2. Choose my fire tv option.
  3. Then select restart.

Force stop and clear cache of the paramount plus app.

  1. Open firestick settings.
  2. Open application options.
  3. Select manage installed application.
  4. Choose paramount plus from the list.
  5. First, click on force stop.
  6. Now clear cache and data of the paramount plus app.
clear app cache on firestick

Now check if the paramount plus is working or not on your firestick.

Fix Paramount plus not working on your Samsung smart tv

First, try restarting your Samsung smart tv. To restart your Samsung smart tv, press and hold the power button on your Samsung tv remote until your Samsung tv restarts. Now launch the paramount plus app and check if it is working or not on your Samsung tv.

Reset smart hub

  1. Open Samsung tv settings.
  2. Now go to the support option.
  3. Select self-diagnosis.
  4. Select reset smart hub.
reset smart hub on samsung tv

Now after following these steps launch the paramount plus app and check if the app is still crashing or not working.

Fix paramount plus not working on Vizio smart tv

Force quit paramount plus on Vizio tv.

On your Vizio smart tv remote press and hold the back button to force restart the paramount plus app. Once the app is relaunched check if the issue is fixed or not.

Restart your Vizio tv

  1. On your Vizio smart tv go to the system option.
  2. Now select the reset admin option.
  3. Now select soft power cycle.
vizio tv soft power cycle
Fix paramount plus not working on your LG smart tv

If the paramount plus is not working on your LG smart tv, then follow the tips that are mentioned below.

  1. Close the paramount plus app and launch again. Now check if the paramount plus is working properly or not.
  2. Turn off the tv, unplug it from the wall. Wait for 5-10 minutes and turn your LG tv on. Now launch paramount plus and check if the issue is fixed or not.
How to Fix paramount plus not working on browser

If you’re facing issues while streaming paramount plus on the browser then follows the troubleshooting steps below.

Remove adblockers/extensions

  1. On your Chrome browser click on the three dots from the top right side of the screen.
  2. Go to more tools and select extensions.
  3. Now remove adblocker if you’re using one. Also, try removing extensions from your browser for fixing paramount plus not working on the browser.

Update your browser.

  1. On chrome click on three dots from the top right side.
  2. Go to settings.
  3. Now from the left side menus select about chrome.
  4. Now update your chrome browser from here.
update chrome browser

Clear chrome cache

  1. On your keyboard press the Crtl+shift+del button.
  2. Now in the time range select all time.
  3. Now click on clear data.
clear browser cache and cookies

Try using incognito mode for streaming paramount plus on your browser.

Contact Paramount plus

If the paramount plus app is still not working on your smart tv or device, then try contacting the paramount plus team for help. You can also contact your device manufacturer for help with the paramount plus issue. Also check our post on how to fix disney plus not loading.

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