As a leading brand in streaming, Netflix has a large userbase. Some of them are using Netflix on their vizio smart tv. But many people are facing issues while loading Netflix on their vizio tv. Some users are facing crashing, freezing, and black screen problem while using Netflix on their vizio tv. There are various reasons behind Netflix’s problem with vizio. The main reasons are a usually slow internet connection, corrupted cached data, or a temporary glitch. You can also face problems with Netflix if it is down in your area. Don’t worry we’ve gathered some troubleshooting steps below that can help you in fixing the Netflix streaming problem on your vizio tv.
How do I get Netflix to work on my Vizio TV?
Try Soft Power Cycle/ Reset Netflix on vizio tv
Sometimes a soft power cycle of vizio smart tv from the setting can help you in fixing the Netflix problem. If your Netflix is not working on vizio tv then follow the steps below to reset Netflix on your vizio smart tv.
- First, press the menu button on your vizio tv remote.
- Now select the system.
- Now select reset and admin.
- Select the soft power cycle option.
Now vizio tv will turn off and restart in a couple of seconds. When the vizio tv turns on launch Netflix and check if it is working or not.
Tips: After a recent update, some vizio TVs are not meeting the Netflix technical requirement. Due to which Netflix is not working on some vizio tv models. You can visit here and check if your vizio tv is compatible or not. If your tv is not compatible you can still stream Netflix on your vizio tv with the help of roku stick.
Hard Reset Your Vizio Tv/Power Cycle
For fixing Netflix streaming issues on your vizio tv, a power cycle or hard reset is one of the best methods. Netflix crashing, not loading or any other issues will be fixed on your vizio smart tv after the power cycle.
- First, turn off your vizio smart tv and unplug it from the power socket.
- Now unplug your wifi router and modem.
- Locate the power button on your vizio tv and press and hold it for 15-30 seconds.
- Wait for 10-15 minutes.
- Now plug in your router and modem and let it boot up completely.
- Now plug in your vizio tv and connect it to wifi.
Launch Netflix and check if it is working on your vizio tv or not. Most users won’t face any issues after the power cycle of their vizio tv.
Tips: If you’re seeing an error code on your vizio tv screen while playing Netflix. Then go to the Netflix help website where you will find articles or posts related to most of the error codes. By following the steps from there you’ll be able to fix Netflix not working on your vizio tv.
Also check: Fix hulu not working on vizio smart tv
Is your internet connection working?
Many users ignore this but a slow internet connection can cause a lot of issues while streaming shows or movies on your Netflix. To check whether your internet connection is working properly or not, you can try streaming content on other platforms like youtube. If you’re facing issues while playing video on Netflix then check your internet speed at speedtest.net. You can also press the menu button on your vizio remote now select the network option. Now select the test connection or network test option. If your internet is not working then try moving your router closer to your vizio tv for a fast internet connection and reliable connectivity. If this doesn’t work then try using an ethernet cable for improving internet connectivity and speed. If nothing works in resolving the internet issue then contact your internet service provider for help.
Tips: Go to downdetector and check if Netflix is down. If Netflix is down then you can face issues while streaming on your vizio tv. You can also visit the Netflix Twitter page where you can find other users reporting issues with Netflix. You can also post on Netflix’s Twitter page regarding your problem.
Related: Fix netflix error code ui-800-2
Update your vizio tv firmware
An outdated vizio tv software can cause various issues with your Netflix app. If your vizio tv is running on an older firmware then you need to update your vizio tv software for fixing Netflix issues.
- Press the menu button.
- Now select the system option.
- Now select the check for updates option.
- If asked then select ok for confirmation.
- Now install the latest version of vizio tv firmware.
Now launch Netflix and check if you’re able to stream on your vizio tv or not.
Sign out of Netflix account
Netflix suggests that signing out of Netflix account can help in resolving most of the issues. If you’re unable to stream Netflix on your vizio tv then try signing out of your Netflix account for some time. Follow the steps below.
- Go to Netflix home and select settings.
- Now select deactivate/reset/signout option for signing out of your Netflix account.
- Restart your vizio tv.
- Now login to your Netflix account.
Now check if you’re able to play your favorite Netflix shows or movies on your vizio tv.
Tips: If you face issues while using Netflix on your vizio tv, then completely close Netflix for 30-60 seconds. Launch Netflix and check if Netflix is working or not. You can also try reloading Netflix from the error screen. Select more details option then select reload or reopen option.
Reset Your Vizio tv To Factory Settings
Resetting your vizio smart tv can help you in fixing the streaming problem on your Netflix. Resetting vizio tv will remove any custom settings and your vizio tv will go back to its factory default settings. This can help you in fixing any issue with Netflix on your vizio tv.
- Press the menu button on your vizio smart tv remote.
- Now press the system option.
- Now select reset and admin.
- Locate and select reset to factory settings.
When the tv restart, complete the setup process and launch the Netflix app. Now you’ll be able to stream Netflix without any issues on your vizio smart tv.
Contact Customer Service Team
If for some reason you’re still unable to stream Netflix on your vizio smart tv. Then try contacting the vizio team and Netflix team for help. They can help you in resolving the problem with your Netflix on vizio tv. If this post helped you then also check our post on how to fix vizio tv keeps turning off.