How to Turn on and Fix LG TV Subtitle Not Working

LG TVs have a lot of cool features unless you encounter an issue while streaming a show or movie. Recently we’ve noticed that some users are having problems with their LG TV. They were unable to get the subtitles of a show or movie. It is difficult to watch a show or move in a foreign language. 

Are you also experiencing the same issue on your LG TV? What to do now? Don’t worry; we’re here to help. In this post, we’re going to explain what could be the reasons behind “LG TV subtitles not working” and how you can get rid of this issue. 

Why is my TV not playing subtitles?

Is your LG TV not playing the subtitles while streaming a movie? We’ve mentioned some of the possible reasons that may cause “LG TV subtitles not working.”

  • It’s a temporary bug or glitch in your streaming app.
  • Maybe your LG TV has a bug or glitch.
  • The Subtitles option is turned off.
  • .SRT Files are not the same as your .MP4 file.

How do I get subtitles on LG Smart TV?

We’ve done a bit of research on this issue and found some ways and tricks for you guys. Follow the steps as instructed in this post.

Restart your Streaming App

It can be a temporary glitch or bug causing the “LG TV subtitle not working.” To fix this, restart the app and relaunch it.

  • Quit the app you’re streaming.
  • Now, wait for a while.
  • And, turn it on. 
  • Lastly, launch the app and check if the Subtitles appear on the screen. 

Reboot the LG TV

If relaunching the streaming app didn’t resolve the problem, try to reboot your LG TV. It is one of the effective methods to fix such issues. To perform a reboot;

  • Press the Power button on your LG remote.
  • Now, wait for 3-5 minutes.
  • And, turn on the TV and check if this fixes the problem. 

No subtitle when watching content through a USB

Are you encountering the issues while watching content through USB? In this case, ensure the things that are mentioned below;

  • Ensure that the Video/Movie File and its subtitle are in the same folder.
  • Check if they have the same file name. (as Video File- LGTV.AVI and Caption File- (LGTV.SMI)
  • Make sure the file name is short. If it’s long, make it short. (as LGTV_HD1080P.X264.AAC.Mandarin.CHS-ENG.Mp4Ba.SMI – LGTV.SMI)
  • Verify the properties of Subtitles if you see an error or try with another caption/subtitle file.

Supported Subtitle format for LG TV;

Below are the external and embedded supported subtitle format for your LG TV;

  • External Subtitle

-ass, ssa, txt (TMPlayer), dcs (DLP Cinema), smi, srt, psb (PowerDivX), sub (Micro DVD, SubViewer 1.0/2.0)

  • Embedded Subtitle

-Matroska (mkv) : Sub Station Alpha (SSA), SRT, Advanced Sub Station Alpha (ASS),

-MP4 : Timed Text

How do I turn on captions on my LG TV?

Want to stream a movie but not without subtitles or a movie of another language, and you badly want to see it? Then, below are the steps that will help you in enabling the subtitle on your LG TV. 

  • Press the Home button on your LG TV remote.
  • Now, navigate to Settings > Accessibility.
  • After that, select Subtitle and turn it on.
  • At last, go back to the show or movie you’re watching and check if you can see the subtitles on the screen. 

Amazon Prime Subtitle Not Working on LG TV

Try the above method if it fails to do the job. We have got the best and simplest way to fix the “amazon prime subtitle not working on LG tv” issue. All you need to do is;

  • Press the Down key on your LG TV remote and select the Subtitle option.
  • Now, select your desired Language.

Related Post: Amazon Prime Video Not Working on LG TV

How do I turn the subtitles off on my LG TV?

Want to turn off the subtitles on your LG TV? Move to the below steps and turn off the subtitles. 

  • Press the Home button given on your LG TV remote.
  • Now, head to Settings and then navigate to Accessibility.
  • After that, select Subtitle and turn it off. 
  • Finally, go back to your streaming app and resume the show or movie you’re watching, and you’ll see that there are no subtitles on the screen.

How do I get Subtitles on Apple TV on LG Smart TV?

Streaming a movie on the Apple TV app on your LG TV without subtitles? Here’s how you can turn on the movie’s subtitles, follow the steps listed below;

  • Press the Home button on your LG TV remote.
  • Now, go to Settings and then scroll to Accessibility.
  • After that, select Subtitle and turn it on. You can choose your desired Language as well. 
  • Finally, go back to your Apple TV app and resume the show or movie you’re watching, and you’ll see the subtitles on your screen. 

Or 

  • Grab your LG TV remote and start streaming a show or movie.
  • Now, press the Down navigation key on your LG TV remote.
  • After that, select Subtitle and choose your desired subtitle language.

Also, if you want to change the audio settings, then select Audio and select what you want to. 

How to turn off subtitles on Apple tv on LG Smart TV?

For some reason, if you want to turn off the subtitles of a show or movie you’re watching on your Apple TV on LG Smart TV. Below are the ways to do so;

  • Press the Home button given on your LG TV remote.
  • Now, head to Settings and then navigate to Accessibility.
  • After that, select Subtitle and turn it off. 
  • Finally, go back to your Apple TV app and resume the show or movie you’re watching, and you’ll see that there are no subtitles on the screen.

How do I change the subtitles style on Apple TV?

To change the subtitle style on the Apple TV app on LG TV;

  • Open Apple TV and head to Settings.
  • And navigate to Accessibility > Subtitles and Captioning.
  • Now, select Style and choose what you want.
Download LG Smart Share

Some users reported that they managed to fix the “LG TV Subtitle not working” issue by renaming the subtitle exactly as their video file. 

  • Visit LG.com and download LG Smart Share on your PC or laptop.
  • After downloading the smart share, open it and select the movie.
  • Now, rename your Subtitle the same as your movie. 

Ensure that the .SRT file is the same as your .MP4 file.

Contact LG Support

If none of the mentioned steps help you, try contacting LG customer support. Raise your concern, explain the issue you’re facing and ask them to resolve or provide you the solutions to fix the problem.

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