If you’re using the ad-supported version of Hulu then you know that sometimes Hulu stops playing show or movie after advertisements. For the last few months, Hulu gets stuck on ads and stops playing the show. In this situation, the audio continues to play without video, and Hulu freezes. For some users, the show starts playing but the ads get stuck on the screen. This is an annoying issue on Hulu. This is not specific to a show or device but it is faced by many Hulu users across many platforms. We’ve done some investigation and found some solution that can help you in fixing Hulu stuck on or after advertisements.
Fix Hulu freezing after advertisements
Update Hulu app
Updating the Hulu app can help in fixing such a playback issue on your device. As Hulu normally release 2-3 updates a month to eliminate such issue. So, using the latest version of the Hulu app can help you in fixing the issue. So, make sure you are using the latest version of the Hulu app on your device. Also, make sure that the device firmware is also updated to the latest version. Sometimes updating your device software can help you in fixing this issue.
Also, Roku recommends manually update your Roku software to fix Hulu stuck on add issue. To manually update Roku, follow the steps below.
- Go to settings.
- Now select system.
- Select system update and select check now.
- Now download and install the latest version of Roku firmware on your Roku device.
After updating your Roku device check if you’re able to get past ads on Hulu.
Tip: Try fast-forwarding 10 seconds then rewinding 10 seconds. Many people can fix this issue by fast-forwarding or rewinding the show. Another fix is you can close the show and play it again to fix Hulu stuck on ads.
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Power cycle your device (if possible)
Many people don’t know but power cycling your device normally fixes most of the issues. So, you can also try power cycling your device to fix Hulu stuck on ads.
- First, unplug your streaming device from the power outlet.
- Now unplug the router from the power socket.
- Wait for 10-15 minutes.
- Now plug in your router and turn it on completely.
- Now plug in your streaming device and turn it on.
- Connect your device to the Wi-Fi.
Now launch Hulu and check if you’re still facing a freezing issue after advertisement or not.
Tip: Many people were able to fix Hulu stuck on ads issue by simply restarting their device. If you’re also getting this issue then try restarting your device.
Reinstall Hulu app
Reinstalling the Hulu app can fix a lot of issues on your device. If you’re also stuck on ads after advertisement on Hulu then try reinstalling the Hulu app on your device.
- Delete the Hulu app from your device.
- Now install the latest version of the Hulu app.
- Login to your account.
Now check if you’re able to get past the black screen after advertisement on Hulu or not.
Tip: Log out of the Hulu app and completely close the Hulu app on your device. If possible, try force closing the app. Now relaunch the Hulu app and log in to your account. This can help you in fixing Hulu stuck on ads issue on your device.
Fix Hulu stuck on the ad on a firestick or fire cube
The methods mentioned above can also help in fixing Hulu stuck on the ad on firestick. But many people suggested that they were able to fix Hulu freezing issue after ads by clearing the Hulu cache and data. You can also try this on your firestick
- Go to settings.
- Now select applications.
- Scroll down and select manage installed applications.
- Now select Hulu from the list.
- From here clear cache and data and after that select force stop.
- Now launch Hulu and log in to your account.
Now check if you’re still facing Hulu freezing issue after ads or not.
Check internet connection
Make sure that your device is connected to the internet. To check this, you can open other apps like YouTube and try playing videos. If your device is connected then your video will play fine. Also, check your internet speed at speedtest.net and make sure you’ve enough internet speed for streaming Hulu. If you’re getting a slow connection then try moving your router closer to the streaming device. You can also try using an ethernet connection for fixing the internet connectivity issue. If nothing works then try contacting your internet service provider for help.
Tip: You can also try removing your devices temporarily to fix this issue. Go to your account page and click on manage devices which is under watch Hulu on your devices section. Now remove the remove on which you’re facing this issue. Now login to your account and check if you’re still facing Hulu stuck on ads issue.
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Many people are claiming that this issue was fixed after contacting Hulu. They were able to look into the user’s account and refresh the user’s account from their account. After contacting Hulu, Hulu stuck after the ads issue was fixed on their devices. So, you can try contacting Hulu for help, they can help you in fixing this issue on your device.
You can also check our post on how to fix hulu error code p-ts207.