Hulu Black Screen

The black screen is one of the main issues faced by many Hulu users on their smart tv. Mainly Hulu black screen problem is faced by Samsung, roku, firestick owners. Users are getting the black screen with audio while streaming on Hulu. The main cause for this issue is corrupted cache data. For Samsung tv, this is an ongoing issue accepted by Hulu itself. But still, there are ways to fix Hulu black screen with audio on your Samsung smart tv. In this post, we’re going to discuss how you can resolve the Hulu dark screen issue on your smart streaming device.

How do I fix the black screen on Hulu?

Power cycle your device

You can easily fix Hulu black screen issue on the most device by doing a complete power cycle. This will eliminate any glitch from the device that will fix the issue on your smart tv. 

  1. First of all, remove all the devices connected to your smart tv. 
  2. Turn your tv off and unplug it from the power outlet.
  3. Now turn off your router also.
  4. Wait for 10 minutes.
  5. Turn on your wifi router.
  6. Now turn on your smart tv.

After the power cycle launch Hulu and check if you’re still getting a black screen issue or not.

Tip: You can go to downdetector for checking if Hulu is down or not. If Hulu is down then you can face a black screen on your device. 

Related: Hulu error code p-dev302

Reinstall Hulu App

Many people were able to eliminate the Hulu black screen issue on their devices by reinstalling the Hulu application. This fix works for most of the smart tv (roku, Samsung smart tv, firestick, etc). 

  1. Uninstall Hulu from your smart tv.
  2. Now restart your smart tv.
  3. Install the latest version of Hulu on your smart tv.
  4. Login to your Hulu account and enjoy.

After reinstallation, the black screen issue will be fixed for most Hulu owners.

Tip: Try updating your Hulu app and your streaming device firmware to its latest version for fixing the black screen issue.

Clear Hulu Cache and Data

As this issue is related to corrupted cached data then clearing Hulu’s cache data will fix the black screen issue on your device.


  1. Go home then select settings.
  2. Now select applications.
  3. Scroll down and select the manage installed applications.
  4. Now search and select Hulu from the list.
  5. First select force stop.
  6. Now select clear cache and clear data.
  7. Now launch and login to your Hulu account.
clear app cache on firestick


  1. First of all, go to the home screen and press the following button combination for clearing cache on roku.
  2. Press the home button on your roku remote 5 times.
  3. Press up button 1 time.
  4. Now press rewind 2 times then fast forward 2 times.

When the roku device reboots launch Hulu and check if the black screen issue is resolved or not. If you’re a roku tv owner then turn off your roku tv and unplug it from the power outlet for 5-10 minutes. Now plug in your smart tv and check if the black screen issue on Hulu is resolved or not.

Related: Hulu keeps kicking me out

Reset Samsung Tv Smart Hub

Reinstalling the Hulu app will fix the black screen issue on your Samsung tv. But if that didn’t work then you can reset the smart hub on your tv. This will fix the Hulu black screen on your Samsung tv.

  1. Go to Settings on your Samsung smart tv. 
  2. Now select support.
  3. Go to self-diagnosis.
  4. Now select reset the smart hub.
reset samsung tv

Launch Hulu and check if Hulu black screen but the audio is fixed or not.

Related: Hulu not working on roku

Are you a premium Hulu user and getting a black screen?

Many Hulu users with no ads plan noticed that they are getting a black screen while ads. In this way, they are getting ads with a black screen and no audio. If you wait a couple of minutes it goes away and the show or movie starts playing normally. This is a bad way to give no-ads customers a black screen in place of ads. But you can try pressing the play/pause, fast forward, or rewind button on your remote to fix this black screen issue.

If you’re a normal Hulu user and getting a black screen after ads. Then don’t worry this is a known issue by Hulu. To fix this you can try pressing the play/pause, fast forward, and rewind button. This will fix the black screen issue. If this doesn’t work then close the current show or channel then try playing it again. Now you’ll not face a black screen on your devices.

Contact Hulu

If you’re still getting a Hulu black screen on your device, then you can try contacting the Hulu team for help. They can help you in resolving the Hulu black screen issue on your smart streaming devices.

Also check our post on how to fix hbo max not working on samsung tv.

1 thought on “Hulu Black Screen”

  1. I have had the Hulu back screen w/audio issue for some time now using Firestick. It’s impossible to watch Hulu because you just don’t know when it will work, and by the time you take all the resetting steps, it’s not worth watching the show. So forget it!
    It’s hard to believe (though I do) that Hulu find this issue acceptable. I don’t get it…
    So, I’m leaving Hulu because they apparently don’t care.


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