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How to Fix Black Screen Problem on Hisense Roku TV

Recently updated on December 20th, 2022 at 10:21 am

Encountering Hisense Tv Black Screen, if you are an old user of Hisense tv, you are already used to these kinds of issues and glitches. No matter how good your tv is, you’ll start getting issues after a while.

Well, it’s common if you’re facing a black screen problem on Hisense TV. Many Hisense Roku tv owners have reported that they are getting a “No picture but sound” issue.

To fix the Hisense tv no picture issue, we did some research. We found fixes for the Hisense Roku tv black screen issue during our research.

How Do You Fix a Black Screen on a Hisense TV?

To get rid of the black screen on your Hisense TV, you can try checking the power state of it, power cycling, checking if the T-con board is faulty, checking and verifying the cable connections, resetting the picture settings or checking the backlight. 

We’ve covered all these and more methods that’ll help you in resolving the Black Screen issue on your Hisense TV.

Check your tv power state

Before attempting any troubleshooting steps or methods to fix this black screen issue, check your tv’s red light because a TV shows the black screen only when it’s not turned on. 

So, it’ll be better to check that the power led light would light up while turning on the tv.

What do I do if my Hisense Roku TV Screen is black?

If your Hisense TV is powered with Roku and you’re encountering a black screen on that, then this step might help you to overcome this black screen issue; follow this step if you have a Hisense smart TV.

Power cycle Hisense tv

This method is simple and can help fix this black screen issue. Power cycling a tv will drain the residual power from your tv and give a fresh start to the tv.

Many Hisense users were able to fix the black screen by just power-cycling the tv.

Sometimes this step fails to resolve the issue in one go, so follow the steps at least 2 times.

  1. Firstly, turn off your Hisense/Hisense Roku tv and.,
  2. Unplug the tv power cord from the power outlet and wait for 10 minutes.
  3. Now, plug the power cord back into the power outlet.
  4. Turn on the tv and check whether the black is fixed or not.
power cycle your devices

Hope this step helped you out in fixing the black screen, and if it’s still there, then move on to the other method.

Faulty T-CON Board

Tried power cycling the tv, but still, the black screen persists. Then there are possibilities you’re facing this issue because of a faulty T-CON board.

Because the occurrence of a black screen is one of the signs of a faulty T-CON board, and if you’re getting black after turning on the tv, then check that the tv’s power led is on or not, and if it’s not on, then you have to call a technician and ask them to check your t-con board.

Check the wires

Tried power cycling the tv, but still, the black screen persists. So, start inspecting the cables because a loose wire can cause black screen issues. 

If you find any loose cable, insert it into the port properly, and if you haven’t found any, then unplug all the cables connected to the tv and plug them in properly. 

Also, verify that all the cables are working fine. If you find any faulty or damaged cable, replace it quickly and check whether the black screen persists.

Try Another Power Outlet

If you’ve verified, replaced or securely connected all your cable connections, but the black screen on your Hisense TV persists. Then, it’s likely that your power outlet is either faulty or damaged.

If so, try connecting your Hisense TV to another nearby power outlet and check if doing this makes any changes.

Why Does My Hisense Roku Tv Have Sound But No Picture?

If you’re getting sound but no picture on your Hisense Roku tv, this can be because of a temporary glitch. A technical glitch can be the reason behind the black screen on your Hisense tv. You can soft power cycle your Hisense Roku tv to fix “Hisense Roku tv no picture but sound”.

What do you do if your Hisense Tv has sound but no picture? If your tv 

has sound without any picture, but you can access settings, then this step might help you in fixing this issue. 

First, press the following button combination for soft resetting your Hisense Roku tv black screen.

  1. Press the Home button on your Roku remote 5 times.
  2. Now press the UP button once.
  3. Press the Rewind button twice.
  4. Then press the Fast Forward button twice.

This will clear the cache and reset the black screen on your Hisense Roku tv. When your tv turns on, reset the picture settings by following the steps below;

  1. Press the Settings button on your tv and go to Picture Settings.
  2. Now, navigate to the Apply Picture Settings.
  3. Select the Current source options and check whether this method fixes the black screen or not, and if not, then.
  4. Go to the Reset default picture settings, and it will apply the default picture setting on your tv.

Also, check: Fix sharp roku tv black screen of death.

Check for Damaged Backlight on Your Hisense TV 

Tried everything but still not getting any resolution to fix this issue. If you are still not able to fix the black screen, then there are some chances that your tv is facing this issue because of poor backlight and poor brightness, so to check and troubleshoot this, follow the step given below;

  1. Turn on your Hisense TV and play anything.
  2. Now, switch off all the lights and turn on a flashlight and light it onto your tv screen, check whether the content or anything visible to you or not.
  3. If this makes the content/video visible, then this indicates that your tv’s blacklight is damaged.

When there is a fault in the backlight, the picture is not visible, and your tv screen goes to black screen. In this case, replace the backlight from a repair or Hisense service center.

hisense tv backlight not working black screen

Look for HDMI

Maybe you’ve mistakenly chosen the wrong HDMI port input, and that’s why your Hisense TV starts displaying the black screen. So to change that, follow the steps given below;

  1. First, go to the back or side panel of the tv and locate the HDMI port, unplug the HDMI cable from the port, and plug it into the 1st or 2nd HDMI port.
  2. Now, press the Source button on your Hisense tv remote and select the correct HDMI port input. 

Also, check: TCL Roku tv dim and flickering issue fixed.

Factory Reset Your Hisense TV With Black Screen?

If you’re still getting a black screen on your Hisense Roku tv, then a factory reset is the last thing that can help you. 

How do I reset my Hisense tv black screen?

For Factory resetting your Hisense tv, follow the steps below.

  1. Press the * (Options) button on your Roku remote four times. This will read out the menus so you can access settings with a black screen on your Hisense Roku tv.
  2. Press the Home button on your Roku remote.
  3. Scroll down and select Settings.
  4. Now scroll down and select the System.
  5. Go down and select Advanced system settings. 
  6. Select Factory reset.
  7. Scroll down, and select Factory reset everything.

After factory resetting your Hisense tv, check whether the black screen issue is fixed. 

Is there a reset button on Hisense TV?

There’s a reset button (pinhole) at the back panel of the Hisense Roku TV. To use or press it, you need a pin or paper clip. Pressing and holding the reset button will reset your Hisense Roku TV to its default settings. 

Factory Reset Hisense Roku TV with Black Screen

If the above steps didn’t help you, then you can follow the steps below to factory reset your Hisense roku tv black screen without a remote.

  1. Locate a pinhole on your Hisense Roku TV’s back with a Reset label.
  2. Use a pin or paper clip to press and hold the reset button for 15-20 seconds.
  3. Now your Hisense Roku tv will factory reset and restart.
hisense roku tv reset button

Now check if the black screen issue is fixed or not on your Hisense Roku tv.

Customer Support 

If you’ve tried all the fixes mentioned above and methods of black screen issue and you’re still facing the issue. In that case, customer support is your last hope. Contact customer support as soon as possible. 

Their experts will try to solve your problem by sending a technician, offering a new tv or offering a refund for the tv. But all of this depends on the warranty of your tv. 

Also, check our post on how to fix the Vizio tv keeps turning off.

FAQ’s on Hisense Roku TV Black Screen
Why is the red light blinking on my Hisense Tv?

If a red light starts blinking on your Hisense tv, then your tv has detected some issue or problem. Maybe there’s some failure in the TV’s motherboard. To fix such issues, you need to contact a technician near you or contact the Hisense team for help.

What does it mean when Hisense Tv Screen goes black?

When your Hisense tv screen goes black, it means your tv is encountering a black screen issue, and it can be fixed by replacing the faulty t-con board. But before doing that, you can try power cycling your device for help.

What to do if my tv keeps going black?

You can attempt some troubleshooting steps, and power cycling your device is one of the simplest and easiest ways; sometimes, a power cycle doesn’t fix your issue in the one go, but if you try it for at least then, it may fix your black screen issue.

1 thought on “How to Fix Black Screen Problem on Hisense Roku TV”

  1. When I turn my Hisense 70″ TV on, only the start up Home Screen is black (there is still sound on this Home Screen). I navigate with the TV remote, from memory to my satelite selection. Then I use the Direct TV remote to navigate the channels and my TV plays as normal on all of the other channels and guide. Black screen only on the start up Home Screen. I can’t see the other options on the Home Screen.


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