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Fix Google Play Store error code -24

Recently updated on August 21st, 2022 at 01:36 pm

Google Play is the inbuilt app store for android users. Many people are facing error code -24 when they try to install an app from the play store. This “Unknown error code during install (error code -24)” occurs when some of the data of the app were not deleted when the app was uninstalled last time from the device. So when the next time user tries to install the same app he or she’ll get this error code -24 or 24 and they’ll not be able to install the app on their devices. In this post, we’re to explain how to fix this error code on your device.

How to fix Google Play Store error code -24 (non- rooted devices)

  1. Delete folder of the app you were downloading when you faced error code -24
  2. Open the file manager on your device.
  3. Now tap on the android folder and tap on data
fix error code -24
  1. Now search for the folder of the app you’re downloading when you faced Unknown error code during install error code -24. Suppose you’re installing Skype then search for com.skype.m2.
  2. Delete this folder and restart your device.

Try downloading the app to see if the error code -24 is fixed or not

Related: How to fix error code 3007 on pandora app

Solution 2: Clear play store data

Clearing play store data and cache can fix this issue on your devices. To clear play store data follow the steps below:

  1. Go to your device settings.
  2. Now tap on apps or app management.
  3. Scroll down and tap on the google play store from the list. Or simply locate the play store from the app drawer. Now tap and hold on the play store icon and tap on the app info option.
  4. Now tap on storage usage and clear data and cache from here and restart your device.
clear google play store data

This will fix the google play store error code -24 on your device. Open the play store and try downloading and installing the app again. If you’re still getting the error then follow the steps below.

Solution 3: Uninstall play store updates

Uninstalling play store updates will restore your play store application to the factory version. This will fix the error code -24 from your device.

  1. Go to setting tap on app management and locate and tap on google play store.
  2. Now tap on three dots from the top right side of the screen.
  3. Tap on uninstall updates to restore google play store to the factory version and restart your device.

Now try downloading the app from the play store to see if the google play store error code -24 is fixed. No need to worry play store will automatically update itself to the latest version sometime.

Related: How to remove credit card from play store

How to fix play store error code -24 on rooted devices

How to fix play store error code -24 on rooted devices

You can also face play store error code -24 on rooted devices. Here the steps to fix this error if your device is rooted.

  1. Open setting and go to app management
  2. Now search for download management and tap on in it.
  3. Now clear data and cache of download manager this will fix the google play store error code -24 on your android device.

Conclusion: Google play store error code -24 only pops up when uninstalled app leaves files and folder on your device storage. When you try to install the same app again you’ll face error code -24. You can easily fix this issue by deleting the folder associated with app in the internal storage-android-data here. Or you can try clearing play store data and cache to fix error code -24.

If you’ve any other issue with play store let us know from the comment box. You can also check how to fix google play stuck on download pending error.

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