Is your echo dot stuck in setup mode on the initial setup or after the factory reset? Then this post is for you, we’ve already discussed how to put echo in setup mode, but the current scenario is different. In this, we/you are stuck with an echo that is not coming out of setup mode. Some users said that they are unable to fix this problem with restart, after restart the Alexa app/echo dot again gets stuck in setup mode. In this post, we’re going to explain what to do when your Alexa app/ echo dot is stuck in setup mode.
How to Fix Echo Dot Stuck in Setup Mode
Restart your echo and mobile device
If you are stuck on echo dot setup mode, then turn off your echo dot and your mobile device. Wait for 5 minutes and turn on your mobile and echo dot. Now connect your echo dot to the wifi and complete the setup. Now you’ll be able to get past the setup mode after restarting your devices.
Turn Off Mobile Data
If your mobile data is turned on then you can face echo dot stuck in setup mode. This happens when your mobile starts ignoring the wifi connection due to the mobile network. Follow the steps below for troubleshooting this issue.
- Turn off your mobile data connection.
- Disable wifi smart switch if enabled.
- Now restart your mobile device and Alexa echo dot.
Now when the mobile and echo dot is turned on, you’ll be able to complete the setup process.
Check Compatibility of Alexa App
If your device is running on outdated firmware, then you get face issues while setting up your echo dot. So it is better to check the compatibility before proceeding with other troubleshooting steps below.
Android minimum requirement: Android version 4.4 or up.
IOS minimum requirement: IOS 8.0 up.
If your device firmware is outdated then you won’t be able to update or use echo dot on your device.
Update Your Alexa App
Echo dot requires the updated version of the Alexa app on your device to function properly. If your Alexa app is outdated, then you can face issues while setup, installation, etc. To update your Alexa app follow the steps below.
- Go to the play store.
- Search the Alexa app.
- Now download and update the Alexa app (If applicable).
If this doesn’t help, then uninstall the Alexa app from your device. Restart your mobile device, and now install the latest version of the Alexa app on your device. Now you’ll be able to complete the setup of your echo dot.
After updating/reinstalling the Alexa app you’ll be able to complete the echo dot setup without problems.
Tips: Make sure that your device location is enabled. If not enabled then enable the location services from the settings. After enabling the location setting you will be able to complete the echo dot setup.
Check For Internet Issues
If your internet is not working, then you won’t be able to complete the setup of your echo dot. There are a few points we’ve mentioned below that might help you in resolving the internet connectivity problem.
- Reduce the distance between your router and echo, 30 feet is recommended.
- Check if the internet is working or not. To do this try streaming any video on youtube using your laptop or mobile.
Make sure there are no things between your router and echo, if there are then they can create interference. Also move any electronic devices like baby monitors, ovens, etc. This electric device can also affect the internet connection.
You can also try the power cycle of the router. This will clear the cache of your router which can help in improving your internet connection.
- Turn off the router and unplug it from the wall.
- Wait for 5-10 minutes.
- Plugin your router and connect the echo dot and mobile device to the network.
If the internet connection is still not improv8 then we’ll suggest you contact your internet service provider for help.
Check the Mobile date and time settings
The date and time play a crucial role in the functioning of an app on your mobile. If the date or time is incorrect then you can face an issue while using the echo. You won’t be able to complete the setup of echo dot with the help of the Alexa mobile app. So it is recommended to check the date and time settings if you come across any issues.
- Go to mobile device settings.
- Select system.
- Now select the date and time option.
- Now enable the set time automatically feature.
After fixing the date and time issue on the mobile device complete the setup of echo dot again.
Complete Setup from Amazon Website
If your echo dot is stuck in setup mode using the Alexa mobile app. Then we can complete the setup process from the amazon website. To complete the echo dot setup through the amazon website, follow the steps below.
- Visit alexa.amazon.com/
- Enter your login details.
- Go to settings.
- Now click on the setup a device option.
- Complete the setup of your echo by following the on-screen instructions.
Now you’ll be able to enjoy echo dot without facing any issues.
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