fix discord keep crashing

Fix Discord Keeps Crashing

What is Discord? How to fix Discord Keeps Crashing?

Discord is one of the most popular VoIP application in the gaming community. It allows users to lively communicate with their friends and in-game teammates. Users can download the app on Windows PC or on android to join voice chats and send a text to their teammates. Hence providing a seamless connection during multiplayer games it enhances the gaming experience. However, many users complain about Discord keeps crashing. The app crashes without any prompt warning. We at droidtheory have some helpful information for you to know the root cause and easy solution for Discord keep crashing issue.

What is the cause of the Discord app crashing issue?

These are the following cause that could raise this issue:

  • Discord app update:  A majority of users experienced these issues after a Discord app update. So this issue may be one of the update bugs. You can face issues in audio or video while communicating with another player while gaming.
  • Corrupt folder files:  Discord keeps crashing issue is sometimes caused by the corrupted files inside the AppData folder. You can clear the data in the Appdata folder to fix this issue if corrupted files are the reason.

 Below listed are the following troubleshooting methods to fix this issue:

Method 1: Turning on the Legacy mode

If the issue is occurring while using voice chat then this method is perfect to resolve your issue. Turning on the Legacy mode will fix your issue for a number of users. To turn on Legacy mode follow the below steps :

  1. Launch the Discord app.
  1. Navigate the User Settings {gear icon} and click on that
click on discord user setting
  1. Click on Voice & Video option from the left side.
click on voice and video option discord
  1. Scroll down and from Audio Subsystem drop-down menu select Legacy.
select legacy mod discord
  1. Confirm the action by clicking on Okay.
Click ok to save legacy mode discord

By following the above steps the issue should be resolved but if Discord keeps crashing then follow the below methods.

Method 2: Deleting the AppData Discord Cache

Discord keeps crashing issue is also caused by the cache or content available inside the AppData folder. Sometimes cache is corrupted which causes this issue, you can delete cache files no need to worry. These cache files are temporary files that will be created when you’ll use the discord again. To delete cache files of discord follow the steps mentioned below.

  1. Type %AppData%\discord in the search bar of Windows Explorer and hit Enter.
  2. Open the Cache folder by double click.
  3. Now you’ll see all the cache files. Delete all files of this folder by Selecting All (CTRL + A) and pressing the Delete button.
Delete Discord cache folder
  1. Go back to the previous page i.e., Discord folder and open Local Storage folder.
  2. Delete all files of this folder too by Selecting All (CTRL + A) and pressing the Delete button.

If you have tried all the above steps and the issue persist follow the below steps:

Method 3: Updating the App to the latest software version

  1. On Keyboard, Holding the Windows key press the R button and type %AppData%\discord and click on OK.
  2. Scroll down and select Discord folder press the Delete button and delete the folder.
  3. In the address bar of Windows Explorer type %LocalAppData% and press Enter.
  4. Select the Discord folder. Press the Delete button and confirm any additional prompts if asked.
  5. Press the Windows Key and R button simultaneously and type appwiz.cpl and click on OK.
run cmd
  • Select Discord app from the list and right-click on it and select Uninstall and follow the on-screen instructions.
  • Reboot your computer.
  • Download the app and reinstall it.

Run your discord to check if the issue “discord keeps crashing” is resolved. If not follow the steps below for fixing the issue.

Method 4: Turn off Hardware Acceleration To fix Discord Keeps Crashing

Hardware acceleration is a great feature. When it is enabled it handles all the graphic rendering with GPU to make the experience smoother. But, enabling hardware acceleration can also cause Discord keeps crashing issues. You can turn it off to fix the issue with the steps mentioned below

  1. Open discord app and click on settings.
click on user setting
  1. Click on appearance from the left side of your screen. And then in the right section, you need to toggle off the hardware acceleration option and click on okay to save this setting.  
disable hardware acceleration discord
  1. Open your discord and start your streaming to check if you’re still facing the discord keeps crashing issue.

In case your discord app is still crashing you can try the method mentioned below.

Method 5: Disable Compatibility Mode

Compatibility mode enables discord to run smoothly according to the version of your operating system. But, sometimes this can be the cause of discord crashing issue. You need to turn off the compatibility mode to see if the discord app is still crashing. You can follow the below steps to disable compatibility mode.

  1. Close the discord app completely
  2. Now right click on the discord icon on your desktop and click on properties. 
  3. In the properties click on the compatibility tab. Here you’ll find the compatibility mode option, deselect the box next to Run this program in compatibility mode. 
disable compatibility mode
  1. Now click on apply and then click ok to save these settings.
  2. Now open discord and check if the discord is crashing after this fix or not.

Conclusion: Discord keeps crashing can cause a lot of issues to streamers while gaming. This issue can be fixed with a little tweak in the setting or reinstalling the app again or clearing the cache of discord.

I hope that we are able to fix this issue for you. You can check our post on how to fix content file locked issue on steam. If you’re still facing discord crashing issue comment below with your query.

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