Echo Do Not Disturb Won’t Turn Off

As an echo dot user, I’ve also faced the same problem with my device. My echo dot got stuck in the do not disturb mode. I tried disabling it from the setting of the Alexa app. But that didn’t work for me. So I googled online and found some ways to disable the do not disturb mode of the echo device. I also contacted the amazon device support team for help. In this post, I’m going to share how to get echo dot out of the do not disturb mode.

How to Fix Echo Do Not Disturb Keeps Turning on?

Try turning off the DND using the Alexa app

You can use the Alexa app to turn off the do not disturb mode. This can help some users to get their echo dot out of the do not disturb mode. Follow the steps below.

  1. Open Alexa on your mobile device.
  2. Select the devices option.
  3. Click on echo and Alexa.
  4. Now select the echo which is in dnd.
  5. Now click on the do not disturb option and turn it off.

Restart Your Echo Dot

If disabling the echo dot DND mod didn’t work for you, then try to power cycle your device. The power cycle can help you restart your echo dot device. 

  1. Unplug your echo dot.
  2. Wait for 5-10 minutes.
  3. Now plug in your echo dot.

If the device is running on batteries, then remove it from the device. Wait for some time and reinsert the battery. 

Now check if the echo dot dnd mode is disabled or not.

Note: Make sure that your echo dot is connected to wifi. If your echo dot is not connected to the wifi, then your echo dot can get stuck in do not disturb mode.

Disable the amazon kids/amazon Freetime

Amazon has changed the name of free time to amazon kids and amazon kids+. During the research, I found that the dnd issue can be fixed by disabling the amazon kids option. Follow the steps below.

  1. Launch the Alexa app on your mobile device.
  2. Now select the echo dot which is stuck in do not disturb mode.
  3. Select the settings.
  4. Disable the “amazon kids” option from here.
  5. Now disable the “do not disturb”.
  6. Set up the amazon kids again.

Now your echo dot will get out of the do not disturb mode.

Set the DND Time Correctly

If the do not disturb time is not set up correctly, then you can face unwanted do not disturb time. To schedule do not disturb on your echo dot you can follow the steps below.

  1. Launch the Alexa app.
  2. Select your device.
  3. Now select the do not disturb option.
  4. Now select the scheduled option.
  5. Select the start and end times.

Now after scheduling do not disturb, you’ll not face the echo dot do not disturb mode not turning off the problem.

Factory Reset Your Echo Dot

If none of the steps above helped you, then you can factory reset your echo dot. After that, you can set up your echo dot again. This can help in fixing the echo dot stuck in do not disturb mode.

Echo dot first gen

To factory reset your echo dot first gen, use the paper clip and press the reset button on the back of the device for 5-10 seconds. Your echo dot will reset.

Echo dot 2nd gen

On your echo dot 2nd gen, press and hold the Volume – and microphone off button for 20 seconds. When you get the orange light release the button. Now your 2nd gen echo dot will reset.

Echo dot 3rd gen

To factory reset your echo dot press and hold the action button for 25-30 seconds. After that your echo dot 3rd gen will reset.

After factory reset, complete the setup of your echo dot. Now echo dot stuck in do not disturb mode will be resolved.

Contact amazon device support

If your echo dot is still stuck in do not disturb mode, then contact the amazon team. The amazon device support team can help in fixing the echo dot stuck in dnd mode.

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