Today when I thought to watch some content on my smart TV, I failed because my direct TV was working. But I noticed it is not working because my DirecTV won’t connect to wifi. If you are on this page, you are facing the same issue. I found the troubleshooting method on community pages and after contacting DirecTV. I was able to get rid of DirecTV not connecting to wifi. If you also need a solution, stay on this page to fix this issue.
What are the causes of Direct TV won’t connect to WI-FI?
Directv can face issues while connecting to wifi due to the reasons we’ve mentioned below.
- Slow internet issue
- Damaged cables
- Router not working
- Receiver problem
How to Fix Directv Not Connecting to WiFi
If your DirecTV is not connecting to wifi, then you can fix it by power cycling your wifi and router, reconnecting your device, or restoring the network to default setup from the settings. Follow the detailed guideline below to fix whether DirecTV won’t connect to wifi.
Power cycle your WI-FI
A power cycle of wifi router can help when DirecTV is not connecting to wifi. To power cycle your router you can follow the steps below.
- Unplug the WIFI and router cables from the power source.
- Leave it unplugged for 10 minutes.
- Plug back into the power source.
- Check if WI-FI is working.
Now connect your DirecTV to wifi, and check if the issue is resolved.
Reset Your Network From Settings
You can easily reset your network then reconnecting your directv from the settings. You can follow the steps below.
- Press menu button.
- Go to settings.
- Go to internet setup.
- Select advanced option.
- Now select reset network.
After resetting your network follow the steps below.
- Go to menu option.
- Select settings.
- Now select internet setup.
- Select reconnect now.
Now you’ll be able to connect your directv to wifi.
Check your Router light
There are a lot of routers available in the market. Some router has lights, which indicates the health of your network.
- Greenlight: it means everything is working fine.
- Orange/red light: it indicates there is something issue.
If you notice that your Router light is blinking orange or red, then you check whether your router cable is correctly connected to the modem or not.
Check router firewall settings
Sometimes the firewall settings of WI-FI prevent unauthorized devices from making a connection. Check the router firewall settings if you haven’t faced this problem before. If firewall settings are turned on, try turning it off, or you can also whitelist your direct tv box.
Try reconnecting Directv
You can try reconnecting the tv for resolving the internet connectivity issue with DirecTV. Follow the steps below.
- Turn on your direct tv.
- Press the menu button.
- Go to settings & help.
- Now select network setup.
- Now select test connection.
If DirecTV is still not connecting to wifi, then reset your network to its default setup by following the steps below.
- On your remote press the menu button.
- Go to settings and help option.
- Now select network setup.
- Select the restore defaults option.
- Select connect now option.
If the DirecTV is still not connecting to the wifi, then you can reset your receiver and the router.
Power cycle your receiver
If there is some problem with the device receiver, it won’t connect to WI-FI. After power cycling, you’ll be able to connect your DirecTV to the wifi.
- Turn off the receiver, and any streaming device.
- Unplug it from the power source.
- Wait about 15 seconds.
- Plug it back into the power source.
- Press the on and off buttons on the receiver and wait till reboot.
- Check if the issue persists.
Contact the direct Tv support team
If the issue persists, there could be some hardware issue with your direct TV box. which can be fixed only by a professional, so without wasting your time, contact the DirecTV team. Tell them the problem you are facing, hoping they will assist you better.
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