can't hear people on discord

Can’t Hear People on Discord

Discord is a VoIP application that is used by millions of gamers and non-gamers for communication. Discord offers lots of functions and features with voice chats so people use it daily and not just for gaming. Sometimes, you might face an issue that you can’t hear people on Discord. There might be a chance that the other persons in discord group will be able to hear you but you won’t get any sound, however, you can see the green light on their mic that means the sound is coming.

If you are facing this issue then you’re on the right page to seek the solution for it. We at droidtheory will surely help you with this issue.

What Causes Discord Sound Not Working Issue in Discord?

The cause of this issue is the improper settings of audio or your default audio device is different in settings. Sometimes the issue is caused by a bug in your discord application and a pending update for your Discord app. Do not worry if you’re facing the same issue, just follow the below methods till your issue resolves.

Set your device to default communication device

This is the best way to troubleshoot this issue, setting your headphones as the default communication device will solve your issue. However, these settings are not available on Discord but can be done from your PC settings. You have to set your audio device to the default device as well as the default communication device.

To set you device as default device and communication device follow these steps:

  1. Right-click the speaker icon from the taskbar at the bottom right corner and select Sounds.
click on sounds
  1. Click on Playback Tab and locate your device.
  2. Right-click onyour device name (headphones or speaker) and select Set as Default Device.
  3.  Right-click on your device name again and select Set as Default Communication Device.
  4. Click on Apply and select OK.
set communication devices

After following the above steps, Restart your Discord App and check if the issue is resolved. It will resolve your issue, However, if your issue persists then please follow the below method.

Enable Legacy Audio Subsystem

If you tried above troubleshooting and you are still facing the same issue then there might be a compatibility issue with your device with discord. It means that Discord’s latest audio subsystem is not compatible with your hardware components. Do not worry as this can be resolved by enabling the Legacy Audio subsystem.

 Here are the steps that you need to follow to use the Legacy Audio Subsystem:

  1. Launch Discord App
  2. Go to the User Settings (gear icon). It will be under the server channel at the right side of your avatar
click on discord settings
  1. Click Voice & Video Scroll down and locate Audio Subsystem and select Legacy from the drop-down
use legacy subsystem
  1. Enable the Legacy Audio Subsystem
  2. You will see a confirmation dialogue box, Click on Okay
click okay
  1. Now close the Settings and restart your Discord

This method is helpful for many users so it should resolve your issue. However, if you are still facing the same issue then we have a few more methods to fix this issue that you might want to try.

Also check out this interesting discord feature which allows user to set their status offline on discord while staying online.

Select default Sound Output/Input

If you have tried both methods mentioned above and still not getting the audio then you might have selected an incorrect audio device in the Discord. It can be resolved by selecting the default audio Output/Input in the Discord.

Follow the below steps to check and change the default audio device:

  1. Launch Discord
  2. Go to the User Settings (gear icon). It will be under the server channel at the right side of your avatar
  3. Click Voice & Video 
  4. You will find Output and Input at the top
  5. Click on the drop-down bar below these options and select your audio device

(Note: If you are not sure which one is your correct device then simply go for the first one)

Choose input and ourput communications
  1. Restart the Discord app and check if it is working.

If you followed all the steps and still facing the same problem then it might be a cause of software bug. Usually Discord releases it updates frequently and you might have not noticed but your Discord has been updated. So this problem or bug might be caused by an update. In this case, Discord usually releases a new update to fix it, and updating and refreshing the Discord solves the issue.

You can try the below options to fix this issue.

Go for the Web Version

If all things are not working to solve your Discord app issue then you should try the web version of Discord. If the issue is occurring due to software bug in the Discord app then you will not face this issue on the web version of Discord. Visit discordapp.com in your browser and log in with your credentials. You can use almost all the features there also.

Change the Server Region

In some cases, changing the region of the server can solve this issue immediately. So you can try changing the server, just follow these steps given below:

  1. Go to Server and click on the downward arrow next to your server name.
click on your server
  1. Now click on server settings.
click on discord server settings
  1. Select Overview and then click on Change button below Server Region 
  2. Select any different Region
  3. Save the changes by clicking on Save Changes  and see if you are still facing the issue
can't hear people on discord

You can also try uninstalling the Discord and installing the app again also restarting your device could help you if this is a device problem.

Conclusion : You can try changing the audio subsystem to legacy or changing the input and output audio devices from the discord to fix can’t hear people on discord issue. You can also try changing the server, re-installing the to fix discord audio issue.

If you’ve any other query related to discord comment below. You read our post to fix discord keeps crashing issues.

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