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Can’t Hear People on Discord

Recently updated on April 22nd, 2022 at 02:09 pm

Discord is a VoIP application that is used by millions of gamers and non-gamers for communication. Discord offers lots of functions and features with voice chats so people use it daily and not just for gaming. Sometimes, you might face an issue that you can’t hear people on Discord. There might be a chance that the other persons in discord group will be able to hear you but you won’t get any sound, however, you can see the green light on their mic that means the sound is coming.

If you are facing this issue then you’re on the right page to seek the solution for it. We at droidtheory will surely help you with this issue.

What Causes Discord Sound Not Working Issue in Discord?

The cause of this issue is the improper settings of audio or your default audio device is different in settings. Sometimes the issue is caused by a bug in your discord application and a pending update for your Discord app. Do not worry if you’re facing the same issue, just follow the below methods till your issue resolves.

Can’t hear anyone on discord?

In this post you’ll get the detailed fixes but before moving on to those steps, here are some things you need to check first.

  • Check for Deafen: Check if you muted or deafened yourself or your friend. To check this, go to the headset and mic icon, then unmute and undeafen the icons.
  • Note: It’s possible that your Server/Channel admin muted or deafened you. If this is the case, reach out to your Server/Channel admin and ask them to unmute or undeafen you.
  • OS is Fully Update: Ensure that your device is updated to its latest version. If it’s not, then head to your Software Update section and update your OS.
  • Update Discord: Ensure that your Discord application is running on the updated version. If not, head to your device’s app store and update it.

Refresh Your Discord

Sometimes, it’s a temporary glitch or a software bug causing the issue. It can be resolved by refreshing the discord application. To do so,

  • Press the Ctrl (Windows)/ Cmd (Mac) + R button on your keyboard simultaneously.
  • Your discord app will be refreshed, and start checking for updates.

Why can’t i hear anyone on discord mobile?

If you’re encountering the issue on your Android or iOS device, restart your discord app.

Lastly, check if this fixes the issue or not. If not, move on to the next step.

Set Your Device to Default Communication Device

This is the best way to troubleshoot this issue, setting your headphones as the default communication device will solve your issue. However, these settings are not available on Discord but can be done from your PC settings. You have to set your audio device to the default device as well as the default communication device.

To set you device as default device and communication device follow these steps:

  1. Right-click the speaker icon from the taskbar at the bottom right corner and select Sounds.
click on sounds
  1. Click on Playback Tab and locate your device.
  2. Right-click onyour device name (headphones or speaker) and select Set as Default Device.
  3.  Right-click on your device name again and select Set as Default Communication Device.
  4. Click on Apply and select OK.
set communication devices

After following the above steps, Restart your Discord App and check if the issue is resolved. It will resolve your issue, However, if your issue persists then please follow the below method.

Enable Legacy Audio Subsystem

If you tried above troubleshooting and you are still facing the same issue then there might be a compatibility issue with your device with discord. It means that Discord’s latest audio subsystem is not compatible with your hardware components. Do not worry as this can be resolved by enabling the Legacy Audio subsystem.

 Here are the steps that you need to follow to use the Legacy Audio Subsystem:

  1. Launch Discord App
  2. Go to the User Settings (gear icon). It will be under the server channel at the right side of your avatar
click on discord settings
  1. Click Voice & Video Scroll down and locate Audio Subsystem and select Legacy from the drop-down
use legacy subsystem
  1. Enable the Legacy Audio Subsystem
  2. You will see a confirmation dialogue box, Click on Okay
click okay
  1. Now close the Settings and restart your Discord

This method is helpful for many users so it should resolve your issue. However, if you are still facing the same issue then we have a few more methods to fix this issue that you might want to try.

Also check out this interesting discord feature which allows user to set their status offline on discord while staying online.

Discord not playing through headphones

If you’re unable to hear the voice of your friends or others, try to check if your headphone is securely connected to your device or not. If not, unplug it and plug it back into the audio port. If you’re still getting the issue, plug in the other or Bluetooth headphones and check if you’re able to hear the voice now or not.

Select default Sound Output/Input

If you have tried both methods mentioned above and still not getting the audio then you might have selected an incorrect audio device in the Discord. It can be resolved by selecting the default audio Output/Input in the Discord.

Follow the below steps to check and change the default audio device:

  1. Launch Discord
  2. Go to the User Settings (gear icon). It will be under the server channel at the right side of your avatar
  3. Click Voice & Video 
  4. You will find Output and Input at the top
  5. Click on the drop-down bar below these options and select your audio device

(Note: If you are not sure which one is your correct device then simply go for the first one)

Choose input and ourput communications
  1. Restart the Discord app and check if it is working.

If you followed all the steps and still facing the same problem then it might be a cause of software bug. Usually Discord releases it updates frequently and you might have not noticed but your Discord has been updated. So this problem or bug might be caused by an update. In this case, Discord usually releases a new update to fix it, and updating and refreshing the Discord solves the issue.

You can try the below options to fix this issue.

Go for the Web Version

If all things are not working to solve your Discord app issue then you should try the web version of Discord. If the issue is occurring due to software bug in the Discord app then you will not face this issue on the web version of Discord. Visit discordapp.com in your browser and log in with your credentials. You can use almost all the features there also.

Change the Server Region

In some cases, changing the region of the server can solve this issue immediately. So you can try changing the server, just follow these steps given below:

  1. Go to Server and click on the downward arrow next to your server name.
click on your server
  1. Now click on server settings.
click on discord server settings
  1. Select Overview and then click on Change button below Server Region 
  2. Select any different Region
  3. Save the changes by clicking on Save Changes  and see if you are still facing the issue
can't hear people on discord

You can also try uninstalling the Discord and installing the app again also restarting your device could help you if this is a device problem.

Can’t hear anyone on discord Chromebook

Were you encountering the issue on your Chromebook? To resolve this, try reinstalling the discord application on your Chromebook device. Once you reinstall the app on your Chromebook, log in to your account and check whether the issue is fixed or not.

Reinstall the Discord

If the issue is still there, try uninstalling the Discord and installing the app again. Many users claimed that reinstalling the Discord app fixes the problem.

On Windows 11

  • Head to the Settings of pc and then click on the Apps.
  • Now, locate the Discord app in the list.
  • After that, click on the three-vertical line, click on Uninstall and follow the on-screen instruction to uninstall the app.
  • Launch the Microsoft Store and search for Discord or visit Discord.com to download the app to install the Discord app.

On Mac

  • Locate the Discord app on Finder and drag it to Trash.
  • Now, visit Discord.com and download Discord for mac.

On Android and iOS

  • Uninstall the Discord app by tapping and holding the app icon.
  • Afterwards, head to the play store or app store to reinstall the app.

After reinstalling the Discord app on your desired devices, log in to your account and check if this resolves the issue or not.

Contact Discord

If none of the fixes worked for you, it’s time to contact the Discord team. Raise your issue to them; they’ll surely help you in resolving the issue.

Conclusion : You can try changing the audio subsystem to legacy or changing the input and output audio devices from the discord to fix can’t hear people on discord issue. You can also try changing the server, re-installing the to fix discord audio issue.

If you’ve any other query related to discord comment below. You read our post to fix discord keeps crashing issues.

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